Though it may seem longer, especially if you have been personally involved in implementing R/3, SAP AG released its premier ERP suite just ten years ago. Among the painful lessons that R/3 users have learned during that time is that enterprise-level applications rippled through the entire fabric of an organization and took much longer to roll out than expected. But the costs and effort required were often rewarded by major gains in competitive advantage and entry into new marketplaces.
SAP Opens Up and Moves Down Market (June 2002)
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