Despite the chaos of 2020, the outlook for 2021 is surprisingly positive. IT organizations are expecting budget growth. They also plan to consolidate the changes made in the past turbulent year. This report, based on our Q4 2020 survey, provides worldwide trends for IT spending and staffing in 2021. This year, our report assesses IT operational and capital spending plans, executive priorities for IT investment, and plans for hiring and outsourcing for IT organizations worldwide. (21 pp., 11 fig.)
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