Latest Reports

• IoT Customers Happy, So Why Is Adoption Stalling?

  One of the most talked-about technologies in recent years is the Internet of Things (IoT), but despite generally happy customers, IoT has not yet achieved widespread adoption. The immaturity of commercial solutions is likely the largest aspect holding back IoT, though that is starting to change. This Research Byte is a summary of our full report, which covers IoT adoption and investment trends, providing data on how many organizations have the technology in place, how many are in the process of implementing it, and how many are expanding implementations.

  August, 2019

• HCM Adoption Trends and Customer Experience 2019

  Human capital management (HCM) systems are becoming increasingly essential as business leaders recognize that success depends on recruiting and retaining the best people. But while the adoption rate for HCM systems is high, there are challenges in deploying them. This report quantifies the current adoption and investment trends for HCM technology as well as the benefits driving companies to expand their HCM implementations.

  August, 2019

• HCM Ever Popular, but Satisfaction Lags

  Human capital management (HCM) systems are becoming increasingly popular, but, like most complex business systems, they can be a challenge to implement. Integrating HCM with other back-office systems can be a headache. From a return on investment and total cost of ownership point of view, HCM is moderately successful. But compared to other technologies in our annual Technology Trends survey, customer satisfaction is low. This Research Byte provides a summary of our full report on HCM adoption and customer experience.

  August, 2019

• Mobile and Wearable Devices Adoption Trends and Customer Experience 2019

  Since Apple launched the iPhone, mobile devices have gone from the must-have technology to table stakes. However, new classes of specialized devices promise new capabilities. This report provides an overview of key concepts and vendors in the mobile device space.

  October, 2019

• Mobile Device Adoption is All About the Apps

  Last year, mobile device adoption in the enterprise was plummeting, and it looked like the decrease would continue. Planned investment was low, and our argument was that the devices themselves just weren’t that sexy. The “action” was in the applications, and most enterprises were putting their investment there. This is still true, but surprisingly, mobile device adoption not only recovered but exceeded recent highs. This Research Byte examines mobile and wearable device adoption and investment trends based on our full report.

  October, 2019

• Despite Gains, ERP Still in the Cellar

  Enterprise resource planning (ERP) systems remain one of the most-adopted technologies. But despite the adoption rate, ERP continues to have a poor track record for total cost of ownership, return on investment, and overall user satisfaction. This Research Byte is a summary of our full report, which covers ERP adoption and investment trends along with the economic experience and overall satisfaction rates for ERP systems.

  September, 2019

• Investments in IT Security Not a Matter of Dollars and Cents

  : Companies in all industries need IT security technology, and with threats on the rise, the investment rate is the highest of any category of technology that we track. However, economic experience is not as rosy, indicating that financial benefits are not the motivation when investing in security technology. This Research Byte summarizes the full report, IT Security Technology Adoption and Customer Experience.

  January, 2019

• IT Security Technology Adoption Trends and Customer Experience 2020

  Organizations in all industries and of all sizes need IT security technology, and with threats on the rise, the investment rate is the highest of any category of technology that we track. However, customer satisfaction and return on investment are not as rosy, with security technology earning a relatively low ROI rating and a moderate satisfaction rating. This report examines adoption trends for IT security technology of all types, from basic capabilities, such as firewalls and spam filtering to more advanced tools, such as incident detection, and everything in between.

  January, 2020

• Rethinking the Digital Workplace in the Work-From-Home Era

  With the future of work changing, the digital workplace has grown in importance. Responding to COVID-19, tens of thousands of companies around the world have adopted work-from-home policies. The trend toward telecommuting was already under way before the coronavirus hit, but the trend skyrocketed as the virus spread. In the wake of COVID-19, enterprises are now figuring out their digital workplace strategies and how to adapt to a hybrid workplace. As organizational priorities change, the digital workplace is getting reshaped, and enterprises are tending to move away from monolithic workplace environments. These and other trends are covered in Avasant’s new Digital Workplace Services 2020 RadarView™ report.

  September, 2020

• Business and Data Analytics Investment Surges as Firms Devour Data

  IT organizations continue to devour data at unprecedented rates as both adoption and investment in business and data analytics are reaching new highs. In recent years, business and data analytics systems have moved from strategic to operational applications, sometimes extracting data directly from transactional systems such as ERP, CRM, and other operational systems.

  June, 2019

• Business and Data Analytics Adoption Trends and Customer Experience 2019

  Enterprises are investing in their bread-and-butter core systems at a strong rate, but one type of solution leads the pack this year: business and data analytics. These solutions are the highest-priority technology investment for IT organizations. This report examines adoption and investment trends for business and data analytics of all types, providing insight into how many organizations have the technology in place, how many are implementing it, and how many are expanding investments in new capabilities.

  June, 2019

• Re-Imagining Higher Education through Virtual Learning and Disruptive Technologies

  COVID is accelerating Hybrid learning and Flex learning business models. How can technology help us teach and learn differently?

  August, 2020