IT Management Best Practices – Reports Overview

This research category includes our annual study on IT management best practices as well as more in-depth reports on selected IT management topics, including IT security practices.

IT Management Best Practices Study

This is our annual report on IT management best practices, which reviews the current state of adoption and maturity for 33 IT practices found within the best-run IT organizations.

This study is based on our annual survey of IT organizations in the U.S. and Canada.

The report covers best practices for IT governance, IT financial management, IT operational management, IT security and risk management, and application development.

For each practice, we report the percentage of organizations implementing the discipline, practicing it informally, practicing it formally but inconsistently, or practicing it formally and consistently.

Read a detailed description, download free sample pages, or access the full IT Management Best Practices report.

Individual Best-Practices Reports

Throughout the year, we also publish in-depth break-out reports on these best practices for IT management. Here are some of them.

• Insider Security Risk Assessment Best Practices (Sep. 2022)
• IT Vendor Governance Best Practices (Aug. 2022)
• Website Accessibility (Aug. 2021)
• Security Training (Apr. 2021)
• Encryption (Feb. 2021)
• Agile Development (Mar. 2020)
• Penetration Testing (Mar. 2020)
• Two-Factor Authentication (Feb. 2020)
• IT Asset Management  (Aug. 2019)
• User-Satisfaction Surveys and IT Performance Metrics  (Jul 2019)
• IT Technology Infrastructure Library (ITIL) (Apr. 2019)
• Organizational Change Management (Mar. 2019)
• IT Strategic Planning (Dec. 2018)
• IT Security Policies (Oct. 2018)
• DevOps (Aug. 2018)
• IT Personnel Time Tracking (Apr. 2018)
• Business Continuity Planning (Apr. 2018)
• Post-Implementation Audits (Mar. 2018)
• Disaster Recovery Planning (Feb. 2018)
• IT Security Compliance Audit (Jan. 2018)
• IT Steering Committee (Nov. 2017)
• IT Change Control Board (Nov. 2017)
• Chargeback and Showback (Oct. 2017)
• Bring-Your-Own-Device (Oct. 2017)
• Security Incident Management (May 2017)
• Enterprise Architecture (Feb. 2017)
• IT Project Portfolio Management (Feb. 2017)
• Project Management Office (Sept 2016)

Special Reports

We also publish various other reports on IT management best practices, such as the following.

• Best Practices for Benchmarking IT Budget Ratios
• Avoiding Technical Bankruptcy in Legacy Systems
• Elevating the Role of the CIO
• How to Evaluate IT Procurement Contracts

For a full list of all best practices reports, including those not listed above, use our report filtering capability

• All current IT best practices reports.