Worldwide Technology Trends: Annual Report
This is our annual report on technology trends, which provides an overview of current adoption trends, investment trends, and customer experience for a variety of new and popular technologies.
This study is based on a survey of 220 IT organizations worldwide conducted from September through December 2019. The IT organizations were asked about their technology adoption plans for the 18-month period stretching into the first half of 2021, as well as their return on investment and total cost of ownership experience over the previous two-year period.
Our current survey covers the following enterprise systems: ERP, CRM, e-commerce, supply chain management, human capital management, business and data analytics, enterprise asset management, and artificial intelligence. We also analyze the following infrastructure technologies: software as a service, infrastructure as a service, mobile devices, mobile applications, the Internet of Things, robotic process automation, and security technology.
Finally, we look at 18 early adopter and future technologies to find out which new technologies are viewed as practical versus just hype.
Click to learn more or download the report: Technology Trends