Latest Reports

• Business Process Transformation Horizons

  The report identifies key trends shaping business process management and outsourcing. It helps enterprises identify how peers are transforming their operations, how outsourcing engagements are evolving, and provides Avasant’s view. This report also highlights areas where service providers are focused on developing capabilities to meet the evolving needs of enterprises to help them be future-ready.

  March, 2021

• Communications Staffing Still on Mute

  Corporate communications systems have become more complex, particularly during the coronavirus pandemic, as companies struggle to make it possible for large chunks of the workforce to work remotely. Nevertheless, despite the growing complexity, the number of IT specialists who support communications systems has stabilized in the past few years. This Research Byte provides a summary of our full report on communications support staffing ratios.

  January, 2021

• Factors Behind the Decline in Application Development Staffing

  The way that enterprise applications are internally developed and maintained has changed, causing the ratio of application developers to dip again for the third straight year. App developers are some of the highest-paid IT personnel, so it is vital that IT leaders periodically assess this staffing ratio. This research byte summarizes our full report, Application Developer Staffing Ratios.

  February, 2021

• Long-Term Trends in IT Spending and the Impact of the Cloud

  Corporate IT spending varies from year to year as the economy expands and contracts: these are the cyclical trends. But over longer periods, IT spending also changes based on shifts in technology: these are secular trends. What are the secular trends that are currently affecting IT spending, especially those brought about by greatest recent shift in technology: cloud computing? This report examines the 11-year trend in spending for application software, IT personnel, data centers, networking, and other categories, and how cloud computing is changing that mix.

  March, 2018

• Application Developer Staffing Ratios 2021

  The way that enterprise applications are internally developed and maintained has changed. With these changes, the need for application developers is in flux, and IT organizations can benefit from a periodic assessment of their staffing levels. This report uses three metrics to make that assessment: developers as a percentage of the IT staff, users per developer, and applications per developer. We provide benchmarks for the composite sample, by organization size and by sector. We also provide a benchmark for the larger Application Group, which includes personnel engaged in web development and support, quality assurance, data management, and business systems analysis.

  February, 2021

• Media and Entertainment: Evolving Rationale for Trust and Safety Services – A Perspective

  Digitization is changing the face of the media and entertainment (M&E) industry across the globe. We live in a networked world, where geographical boundaries are giving way to globalization. The influencer, the gamer, the streamer, and the viewer are all part of this constantly evolving ecosystem and help determine the potential growth of the industry. Safeguarding the interests of all connected customers is crucial, as the industry deals with several threats that not only weigh down revenue and reputation but also accessibility, user privacy and security, and social and communal harmony. In this paper, we talk about the business and managerial challenges of this industry, with a specific focus on trust and safety (T&S), and how enterprises and service providers are coming together to maintain the integrity of M&E.

  February, 2021

• Avasant Digital Forum: 2021 Outlook: Re-calibrating IT For a Volatile Economy

  The Pandemic has forced companies to re-evaluate their IT strategy. While cost pressures and risk management drove the agenda in 2020, as the global economy re-emerges, 2021 is going to require a fresh outlook. Avasant’s premier 2021 Outlook Digital Forum featured research backed insights on the areas that CIOs and CFOs should focus on to re-imagine their IT while strengthening their Business.

  February, 2021

• Encryption Adoption and Best Practices 2021

  Encryption is a best practice for protecting sensitive or confidential information, both in storage and in transit. Data encryption software and algorithms translate data into another form, or code, so that only someone with access to a secret key—a decryption key—can read it. It has a high maturity rating, but there is ample room for improvement. This report begins with a definition of encryption. We next study the adoption and practice levels and examine those by organization size and sector. We conclude with best-practice recommendations.

  February, 2021

• Neglect of Encryption a Prescription for Disaster

  Encryption is a best practice for protecting sensitive or confidential information, and it has long since moved into the IT mainstream. Yet our research shows that there are still many companies practicing encryption informally or inconsistently, which can have serious consequences. This research byte summarizes our full report, Encryption Adoption and Best Practices.

  February, 2021

• COVID Accelerates Digital Disruption and Innovative Business Models in the Insurance sector

  Changing risk landscapes and worsening loss ratios are shifting the role of insurance companies from risk mitigation to risk prevention. Additionally, the pandemic has put new pressures on business models. Newer risks, evolving customer expectations, and increased competition combined with business continuity challenges have made digital transformation a top priority for insurance carriers. Insurance companies are significantly investing in building digital capabilities to optimize core operations, create nontraditional products, and enhance and personalize the customer experience. These trends are covered in Avasant’s new Insurance Digital Services 2021-2022 RadarView™ report.

  January, 2021

• Insurance Digital Services 2021-2022 RadarView™

  The Insurance Digital Services 2021-2022 RadarView™ report provides information to assist enterprises in charting out their action plan for digital transformation. It identifies key global service providers and system integrators that can expedite their digital transformation journey. It also brings out detailed capability and experience analyses of leading vendors to assist insurers in identifying strategic partners. The 103-page report also highlights key industry trends in the insurance space and Avasant’s viewpoint on them.

  January, 2021

• Avasant Digital Forum: Vendor Governance Reimagined: Enabling Business Agility in the Digital Enterprise

  In the era of Digital Transformation, our vendor relationships have become increasingly complex. The rapid adoption of digital technologies, flexible contracts and platform-based services have necessitated a radical change in the global service delivery model. And now, the COVID-19 pandemic is further transforming our vendor relationships, pushing us to redefine our engagement strategies, restructure contracts and increase offshore delivery. We have been forced to rethink how we create adaptable, resilient and responsive vendor governance models.

  January, 2021