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The help desk plays an important role in the delivery of IT services to the business. However, in 2022, help desk staffing declined to a level not seen since prior to the pandemic. Businesses are adapting to new working models, which may be one factor impacting this staffing ratio. The Research Byte summarizes our full report on help desk staffing ratios.
Digital real estate is the virtual space inside a virtual world that is sometimes available for purchase by consumers and enterprises. For enterprises, it is the space where your customers or partners interact with each other and your brand in the metaverse.
China’s economic and geopolitical ambitions have created political and business instability with its global trading partners. As a result, many western companies with manufacturing operations in China or significant sourcing from China are pursuing a diversification strategy. This report summarizes the factors that are driving western nations to diversify their operations out of China as well as options for new locations.
After a slowdown during the pandemic, the adoption of blockchain services picked up the pace again in 2022. Use cases such as tokenization, central bank digital currencies (CBDCs), non-fungible tokens (NFTs), and the metaverse saw an increase in blockchain adoption, and new use cases emerged, such as blockchain for ESG. More enterprises are moving from proof of concepts (POCs) and pilots to full-scale production and building integrated digital solutions for blockchain with a focus on enabling trust and transparency and addressing data privacy issues. The share of enterprise production-grade projects increased from 18% in 2021 to 29% in 2022. These emerging trends, and others, are covered in Avasant’s Blockchain Services 2022 –2023 RadarView™.
Avasant’s Blockchain Services 2022–2023 RadarView™ provides information to assist enterprises in identifying key application areas and use cases and developing a strategy around blockchain adoption. It helps organizations in charting out an action plan to drive blockchain initiatives. The report identifies key service providers who can help companies expedite business transformation by leveraging blockchain. It brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 71-page report also highlights key industry trends in the blockchain space and Avasant’s viewpoint on them.
The enterprise HR function has been traditionally concerned with reducing employee costs, managing employee transactions, and complying with local labor laws. However, with competition for talent and elevated employee expectations, the enterprise HR function is becoming more strategic with a focus on engaging employees. Enterprises are transforming their people, processes, and technology to meet these demands. As a result, service provider HR transformation clients grew by over 30% between September 2021 and September 2022. These trends, and others, are covered in our new Global Hire-to-Retire Business Process Transformation 2022–2023 RadarView™.
The Global Hire-to-Retire Business Process Transformation 2022–2023 RadarView™ assists enterprises in identifying strategic partners for their hire-to-retire business process transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key HR service providers across practice maturity, domain ecosystem, and investments and innovation, helping enterprises in evaluating leading players in the HR business process transformation space. The 70-page report also highlights top market trends in the HR business process transformation space and Avasant’s viewpoint on them.
The aviation industry is embracing a connected environment by digitizing its operations. This involves leveraging IoT devices, 5G networks, applied AI, advanced analytics, and SaaS-based applications to streamline maintenance, repair, and overhaul. A connected aircraft generates three types of information: aircraft control and navigation data, cabin-based in-flight entertainment data, and operations-based flight movement data. However, interconnected systems have greatly widened the risk perimeter. These demands call for applying security measures, including zero-trust security and secure by design principles, and collaborating with a technology partner who offers services such as threat detection, incident response, governance, risk and compliance, red teaming, 24×7 monitoring, and threat intelligence.
Database administration (DBA) staffing remained steady in 2022, even though organizations are capturing and analyzing greater amounts of data. One reason DBA staffing levels are not rising is technology, specifically AI/ML, which is assisting DBAs in collecting, sorting, managing, and controlling ever-larger volumes of data. This Research Byte summarizes our full report on database administration staffing ratios.
Database administration (DBA) staffing remained steady in 2022, even though organizations are capturing and analyzing greater amounts of data. One reason DBA staffing levels are not rising is technology, specifically AI/ML, which is assisting DBAs in collecting, sorting, managing, and controlling ever-larger volumes of data. The Research Byte summarizes this full report on database administration staffing ratios.
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