Areas of Interest
Content Type
Industries
- Aerospace and defense
- Banking, Financial Services, and Insurance
- Energy and Resources
- Federal Government
- Healthcare and life sciences
- High-tech and telecommunications
- Higher Education
- Media and entertainment
- Private equity
- Public Sector
- Retail and manufacturing
- Social Impact Institutions
- Travel and transportation
Technologies
- Artificial Intelligence
- Automation
- Blockchain
- Business and data analytics
- Cloud
- Customer relationship management (CRM)
- Cybersecurity
- Digital Services
- Enterprise resource planning (ERP)
- Human capital management (HCM)
- Internet Of Things
- Machine Learning
- Networking
- Supply chain management (SCM)
- Virtual reality/Augmented reality
Areas of Interest
Latest Reports
Property and Casualty Digital Services: Raising the Bar in Customer Experience
Property and casualty (P&C) insurers are working to meet growing customer expectations amid the increasing cost of claims, intense competition from new entrants, and a changing regulatory environment. They are leveraging digital technologies to settle claims faster, improve underwriting, and detect fraud. Leading service providers support these efforts by providing insurance domain knowledge and technological expertise. These emerging trends are covered in Avasant’s Property and Casualty Insurance Digital Services 2022–2023 RadarView™.
Property and Casualty Insurance Digital Services 2022–2023 RadarView™
The Property and Casualty Insurance Digital Services 2022–2023 RadarView™ can help property and casualty insurers craft a robust strategy for digital transformation based on the industry’s outlook and best practices. The report can aid businesses in identifying the right partners and service providers to accelerate digital adoption. The 103-page report also identifies key service providers and system integrators that can help enterprises in their digital transformation journeys.
Desktop Support Outsourcing Gains Popularity
The question of whether to turn over the desktop support function to a service provider is a critical and surprisingly complicated one. Our research shows that there is a strong cost advantage to outsourcing desktop support tasks, but many organizations have reported negative service experiences. This research byte summarizes our full report on desktop support outsourcing.
Desktop Support Outsourcing Trends and Customer Experience 2022
The question of whether to turn over the desktop support function to a service provider is a critical and surprisingly complicated one. Our research shows there is a strong cost advantage to outsourcing the desktop support function, but other factors, including giving up control, can lead to problems. Nevertheless, 51% of IT organizations are outsourcing at least some of their desktop support function, making this one of the most popular functions to outsource, according to our annual IT Outsourcing Statistics study.
No Retreat from the Digital Workplace
Over the past two years, pandemic lockdowns led to a huge boost in the adoption of digital workplace technologies to enable remote work. But even though workers are returning to offices, organizations are not returning to old ways of working. The digital workplace is here to stay. This Research Byte summarizes our full report, Digital Workplace Technologies Adoption Trends and Customer Experience.
Digital Workplace Technologies Adoption Trends and Customer Experience 2022
Digital workplace technologies are a set of tools and electronic capabilities that allow workers to communicate and collaborate virtually from anywhere. They are used to create the digital workplace, which integrates the technologies into a single environment. These tools took on additional significance during COVID-19 lockdowns but remain important as many companies have adopted more hybrid work since seeing how well it worked during lockdowns.
Oracle Charging Ahead with Cerner Integration but Big Hill to Climb
It’s been almost a year since Oracle announced its costly acquisition of Cerner, a giant provider of digital systems to healthcare companies. But it’s been a difficult year with more challenges ahead. The $28.4 billion acquisition closed in June. It’s the largest in Oracle’s history, nearly three times the size of its PeopleSoft acquisition in 2005. Oracle’s mission is to rewrite the Oracle Cerner electronic health record (EHR) system, add capabilities, and give it a modern, cloud-based foundation.
Driving Innovation in Digital Health through AI and Analytics
In a post-Covid reality, value-based healthcare organizations are harnessing the business intelligence of accurate, timely, and actionable data to make better decisions and achieve optimal outcomes. Today, AI and real-time Analytics work hand-in-glove with digital health solutions, executed through prudent utilization models. AI technology is a game changer in healthcare payer and service delivery and is increasingly crucial for the future success of the industry. Integrated digital health solutions have elevated the customer experience, transforming how we understand and address health and wellbeing. In 2022, consumer-centric healthcare disruptors are taking the lead in digital readiness, significantly outperforming the traditional healthcare ecosystem; a trend that will only maintain trajectory.
Cloud Platform Providers Moving up the Technology Stack
Continuing the trend from recent years, the cloud remains the top spending priority for enterprises, led by cloud applications and cloud infrastructure. The major drivers include cost optimization, the need to provide a reliable infrastructure, and using hybrid models to best handle data storage and compliance. To meet this continued growth, cloud platform providers are enhancing their capabilities to speed the migration of cloud applications and provide value higher up the technology stack. These emerging trends are covered in Avasant’s Cloud Platforms 2022 RadarView™.
Cloud Platforms 2022 RadarView™
The Cloud Platforms 2022 RadarView™ addresses the need for enterprises to leverage cloud platforms to accelerate their digital journeys, embrace the cloud, and identify the right cloud platform providers to partner with. The 42-page report also provides our point of view on how cloud platform providers cater to enterprises’ changing needs through a wide portfolio of products and services, thus delivering a general ranking based on key dimensions of product maturity, enterprise adaptability, and innovation road map.
