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Latest Reports
European IT Spending and Staffing Benchmarks 2021/2022: Chapter 1: Executive Summary
This chapter provides an overview of the key findings from the European study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.
European IT Spending and Staffing Benchmarks 2021/2022: Chapter 2: Composite Benchmarks
This chapter provides composite metrics for all of the organizations surveyed, across all industry sectors and organization sizes. The key metrics provided in this chapter are listed in the Key Metrics Descriptions section
European IT Spending and Staffing Benchmarks 2021/2022: Chapter 3A: Small Organization Benchmarks
Chapter 3A provides benchmarks for small organizations, across all sectors in Europe. Small organizations are defined as organizations having IT operational budgets of of of less than $5 million.
European IT Spending and Staffing Benchmarks 2021/2022: Chapter 3B: Midsize Organization Benchmarks
Chapter 3B provides benchmarks for midsize organizations, across all sectors. Midsize organizations are defined as organizations having IT operational budgets of $5 million to less than $20 million. Despite the fact that this is a European study, we determined organization size in US dollars. This was to ensure an apples-to-apples size comparison between our main study and the European companion study. All metrics in the study are reported in euros.
European IT Spending and Staffing Benchmarks 2021/2022: Chapter 3C: Large Organization Benchmarks
Chapter 3C provides benchmarks for large organizations, across all sectors. Large organizations are defined as organizations having IT operational budgets of more than $20 million. Despite the fact that this is a European study, we determined organization size in US dollars. This was to ensure an apples-to-apples size comparison between our main study and the European companion study. All metrics in the study are reported in euros.
European IT Spending and Staffing Benchmarks 2021/2022: Chapter 4: Process Manufacturing
Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, petrochemicals, pharmaceuticals, cosmetics, dietary supplements, food and beverage products, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 49 respondents in the sample range in size from a minimum of €90 million to a maximum of above €21 billion in annual revenue.
European IT Spending and Staffing Benchmarks 2021/2022: Chapter 5: Discrete Manufacturing
Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, industrial equipment, telecommunications equipment, aerospace products, auto parts, electrical parts, medical devices, and electronic devices, among other products. The 32 respondents in this sample range in size from a minimum of €74 million to over €70 billion in annual revenue.
European IT Spending and Staffing Benchmarks 2021/2022: Chapter 6: Financial Services
Chapter 6 provides benchmarks for banking, insurance, and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, insurance companies, and other types of lenders and financial services providers. The 21 respondents in this sector range in size from a minimum of about €100 million to a maximum of €80 billion in annual sales.
European IT Spending and Staffing Benchmarks 2021/2022: Chapter 7: Retail
Chapter 7 provides benchmarks for retailers. This sector includes retailers of clothing, hardware, furniture, sports equipment, groceries, pharmaceuticals, dietary supplements and health products, and general merchandise. They include department stores, furniture stores, pharmacies, sporting goods stores, and specialty retailers, both online and brick-and-mortar. We also include hospitality and consumer services in this sector. The 33 respondents in the sample range in size from €100 million to €27 billion in annual revenue.
European IT Spending and Staffing Benchmarks 2021/2022: Chapter 8: Wholesale Distribution
Chapter 8 provides benchmarks for wholesale distributors. The category includes wholesale distributors of building products, home furnishings, home improvement products, auto parts, industrial components, electronics, food and beverage, and other products. The 15 respondents in the sample range in size from a minimum of about €60 million to about €30 billion in revenue.
