• ISS Chapter 29 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 29: Online Retail Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 29: Online Retail Subsector Benchmarks

    Chapter 29 provides benchmarks for online retailers. This subsector includes clothing retailers, home furnishing retailers, dietary supplements and health products retailers, agricultural retailers, pharmaceutical retailers, educational products retailers, sports equipment retailers, and other online retailers. The 20 respondents in this sample have annual revenue ranging from about $100 million to over $100 billion.

    July, 2023

  • ISS Chapter 28 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 28: Brick-and-Mortar Retail Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 28: Brick-and-Mortar Retail Subsector Benchmarks

    Chapter 28 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pet stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 26 respondents in this sample have annual revenue ranging from about $95 million to over $100 billion.

    July, 2023

  • ISS Chapter 27 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 27: Commercial Banking Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 27: Commercial Banking Subsector Benchmarks

    Chapter 27 provides benchmarks for commercial banks. This subsector includes credit unions and community, regional, international, and national banks. The 20 respondents in this sample have annual revenue ranging from a minimum of about $50 million to over $40 billion.

    July, 2023

  • ISS Chapter 26 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 26: Industrial and Automotive Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 26: Industrial and Automotive Subsector Benchmarks

    Chapter 26 provides benchmarks for industrial and automotive manufacturers. The 32 respondents in this subsector make auto parts, material handling equipment, engines, machinery, vehicles, and similar durable goods. The manufacturers in the sample range in size from about $50 million to over $100 billion in annual revenue.

    July, 2023

  • Chapter 28 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 25: Aerospace and Defense Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 25: Aerospace and Defense Subsector Benchmarks

    Chapter 25 provides benchmarks for aerospace and defense companies. The category includes airplane and aerospace manufacturers, makers of weapons systems, aerospace and defense research, and other defense companies. The 17 respondents in this sample range in size from a minimum of about $50 million to around $20 billion in revenue.

    July, 2023

  • ISS Chapter 24 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 24: Chemicals Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 24: Chemicals Subsector Benchmarks

    Chapter 24 provides benchmarks for chemicals manufacturers. Chemicals manufacturers are by definition process manufacturers that produce chemical products. The sector includes manufacturers of chemicals, petrochemicals, and other chemical products. The 18 respondents in the sample range in size from a minimum of about $50 million to around $45 billion in annual revenue.

    July, 2023

  • ISS Chapter 23 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 23: Food and Beverage Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 23: Food and Beverage Subsector Benchmarks

    Chapter 23 provides benchmarks for food and beverage manufacturers. The 31 respondents in the sample range in size from about $65 million to $40 billion in annual revenue. Food and beverage companies produce beverages, snack foods, meat products, seafood products, dairy products, dietary supplements, and other consumable food products. Some are suppliers to other food manufacturers or to the food service industry, while many also distribute consumer products to retailers or direct to consumers. This subsector does not include retailers of food and beverages, such as restaurants, unless they also manufacture their own food and beverage products.

    July, 2023

  • ISS Chapter 22 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 22: Life Sciences Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 22: Life Sciences Subsector Benchmarks

    Chapter 22 provides benchmarks for life sciences organizations. The category includes pharmaceutical makers, biotechnology product companies, and medical device manufacturers. The 16 respondents in this sample range in size from a minimum of about $50 million to over $40 billion in revenue.

    July, 2023

  • ISS Chapter 21 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 21: High-Tech Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 21: High-Tech Subsector Benchmarks

    Chapter 21 provides benchmarks for high-tech companies. The category includes computer products manufacturers, telecommunications equipment manufacturers, semiconductor manufacturers, aerospace and defense manufacturers, pharmaceutical makers, biotechnology product makers, software developers, software-as-a-service providers, and other high-tech companies. The 26 respondents in this sample range in size from a minimum of about $50 million to over $30 billion in revenue.

  • ISS Chapter 20 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 20: Media and Information Services Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 20: Media and Information Services Sector Benchmarks

    Chapter 20 provides benchmarks for the media and information services sector. The sector includes publishing, broadcasting, entertainment, and digital media organizations, as well as other media and information services companies. The 14 respondents in the sample have annual revenues ranging in size from about $50 million to around $50 billion.

    July, 2023

  • ISS Chapter 19 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 19: Commercial Real Estate Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 19: Commercial Real Estate Sector Benchmarks

    Chapter 19 provides benchmarks for commercial real estate organizations. The 36 respondents in the sample range in size from about $50 million to over $4 billion in annual revenue. The sector includes retail, office, industrial, multifamily, and other property management companies, commercial real estate developers, real estate investment firms, and real estate brokers, consultants, and advisors.

    July, 2023

  • ISS Chapter 18 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 18: Education Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 18: Education Sector Benchmarks

    Chapter 18 provides benchmarks for the education sector. The sector includes public and private colleges and universities, business and medical schools, for-profit educational institutions, school districts, and foundations. The 28 respondents in the sample have annual revenues ranging in size from a minimum of about $50 million to around $8 billion.

    July, 2023