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  • Landscape CE ISS report 03 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 2: Composite Benchmarks

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 2: Composite Benchmarks

    This chapter provides composite metrics for all of the organizations surveyed, across all industry sectors and organization sizes. The key metrics provided in this chapter are listed in the Key Metrics Descriptions section above.

    July, 2022

  • Landscape CE ISS report 04 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 3A: Benchmarks for Small Organizations

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 3A: Benchmarks for Small Organizations

    Chapter 3A provides benchmarks for small organizations, across all sectors. Small organizations are defined as those having IT operational budgets of less than $5 million. For a complete description of all metrics, please see the full study description. There are 79 respondents in the small-company sample.

    July, 2022

  • Landscape CE ISS report 05 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 3B: Benchmarks for Midsize Organizations

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 3B: Benchmarks for Midsize Organizations

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, cosmetics, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 56 respondents in the sample range in size from a minimum of about $50 million to a maximum $60 billion in annual revenue.

    July, 2022

  • Landscape CE ISS report 06 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 3C: Benchmarks for Large Organizations

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 3C: Benchmarks for Large Organizations

    Chapter 3C provides benchmarks for large organizations, across all sectors. Large organizations are defined as those having IT operational budgets of more than $20 million. For a complete description of all metrics, please see the full study description. There are 78 respondents in the large-company sample.

    July, 2022

  • Landscape CE ISS report 07 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 4: Process Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 4: Process Manufacturing Sector Benchmarks

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, cosmetics, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 56 respondents in the sample range in size from a minimum of about $50 million to a maximum $60 billion in annual revenue.

    July, 2022

  • Landscape CE ISS report 08 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 5: Discrete Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 5: Discrete Manufacturing Sector Benchmarks

    Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, athletic equipment, industrial equipment, telecommunications equipment, aerospace products, furniture, auto parts, electrical parts, medical devices, and electronic devices, among other products. The 56 respondents in this sample range in size from a minimum of about $50 million to over $100 billion in annual revenue.

    July, 2022

  • Landscape CE ISS report 09 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 6: Banking and Finance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 6: Banking and Finance Sector Benchmarks

    Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 24 respondents in this sector range in size from a minimum of about $50 million to over $40 billion in annual sales.

    July, 2022

  • Landscape CE ISS report 10 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 7: Insurance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 7: Insurance Sector Benchmarks

    Chapter 7 provides benchmarks for insurance companies. The firms in this sector include companies that sell medical and dental insurance, life insurance, property and casualty insurance, auto insurance, disability insurance, and other types of insurance. The 17 respondents in this sector range in size from a minimum of $100 million to over $100 billion in annual revenue.

    July, 2022

  • Landscape CE ISS report 11 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 8: Retail Sector Benchmarks

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 8: Retail Sector Benchmarks

    Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, groceries, pharmaceuticals, and general merchandise. They include department stores, fashion stores, furniture stores, pharmacies, convenience stores, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 34 respondents in the sample range in size from $50 million to over $100 billion in annual revenue.

    July, 2022

  • Landscape CE ISS report 12 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 9: Wholesale Distribution Sector Benchmarks

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 9: Wholesale Distribution Sector Benchmarks

    Chapter 9 provides benchmarks for wholesale distributors. The category includes wholesale distributors of building products, home furnishings, home improvement products, auto parts, industrial components, fuel supply, electronics, food and beverage, and other products. The 21 respondents in the sample range in size from a minimum of about $50 million to $6 billion in revenue.

    July, 2022

  • Landscape CE ISS report 13 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 10: Energy and Utilities Sector Benchmarks

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 10: Energy and Utilities Sector Benchmarks

    Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 19 respondents in this sector include public utilities (water, gas, and electric), integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about $50 million to more than $40 billion in annual revenue.

    July, 2022

  • Landscape CE ISS report 14 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 11: Healthcare Services Sector Benchmarks

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 11: Healthcare Services Sector Benchmarks

    Chapter 11 provides benchmarks for healthcare services companies. The 50 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about $50 million to $50 billion in annual revenue.

    July, 2022