• ESG Product Image - Integrating ESG with IT Strategy

    Integrating ESG with IT Strategy

    Increasing concerns about the effects of climate change and socio-economic disparities have made environmental, social, and governance (ESG) compliance a front-burner issue for organizations around the globe. This white paper explains why a multifaceted approach to integrating ESG initiatives within an IT strategy will facilitate balanced growth, mitigate risk, and help achieve sustainability goals.

    August, 2022

  • Featured Image Application Management Outsourcing Trends and Customer Experience  - Outsourcing of Application Management Increasing Despite Growth of SaaS

    Outsourcing of Application Management Increasing Despite Growth of SaaS

    As the application portfolio grows, the ongoing support for those systems can become a burden on the IT organization, leaving little time for developing and implementing new systems. In response, a growing number of organizations see outsourcing application management as an attractive option. This Research Byte explores the trend, based on our full report, Application Management Outsourcing Trends and Customer Experience.

  • Featured Image Application Management Outsourcing Trends and Customer Experience  - Application Management Outsourcing Trends and Customer Experience 2022

    Application Management Outsourcing Trends and Customer Experience 2022

    As the application portfolio grows, the ongoing support for those systems can become a burden on the IT organization, leaving little time for developing and implementing new systems. In response, a growing number of organizations see outsourcing application management as an attractive option. Still, we are a long way from eliminating application management entirely from the IT organization.

    August, 2022

  • Capital Budgets Make Up Smallest Percentage of IT Spending Ever Featured Image - Capital Budgets Make Up Smallest Percentage of IT Spending Ever

    Capital Budgets Make Up Smallest Percentage of IT Spending Ever

    In contrast to the strong growth in nearly all IT spending metrics this year, IT capital budgets continue to fall as a percentage of total IT spending. Once a major indicator of the health of IT spending, capital spending has declined consistently as a percentage of total IT spending in the last 10 years as software as a service and the cloud have changed the way IT organizations do business. Across nearly all sectors, capital budgets are becoming less relevant. This research byte is a brief description of some of the findings in our IT Spending and Staffing Benchmarks 2022/2023 study.

    August, 2022

  • The Future of Money RB Featured Image - Cross-Border Commerce, Digital Currencies, and the Future of Money

    Cross-Border Commerce, Digital Currencies, and the Future of Money

    Traditional payment systems are proving to be too slow to accommodate increasing levels of e-commerce and cross-border transactions. And demands for faster payment processing will only increase as commerce enters the omniverse. This Research Byte outlines the factors driving the need for speed in financial transactions. We examine the benefits and drawbacks of one kind of digital currency—cryptocurrencies—and what the future of money could look like. We conclude with recommendations for enterprises to understand and prepare for the future of money.

    August, 2022

  • NASSCOM Report Featured Image - Digital Enterprise Maturity 3.0: Boosting Business Resilience through Technology

    Digital Enterprise Maturity 3.0: Boosting Business Resilience through Technology

    The pandemic disrupted the technology adoption curve, as most enterprises had to skip the trial or pilot phase to get ahead. As companies graduate in their digital journey, their focus shifts from tangible benefits, such as revenue growth and employee productivity, to intangible aspects, for example, sustainable business practices and employee wellness. The Digital Enterprise Maturity 3.0: Boosting Business Resilience through Technology report allows businesses to benchmark their digital strategy and ongoing initiatives against their peers using NASSCOM and Avasant’s digital maturity framework, which identifies performance gaps and prospects that lie ahead.

    July, 2022

  • MoneyShot Human Capital Management Suites 2022 RadarView 1 - Automation As a Driver for HR Transformation

    Automation As a Driver for HR Transformation

    With rising labor costs, a skills gap, and the “great resignation,” human capital management is a strategic imperative. It is no longer just about back-office functions but about talent retention and increasing productivity while keeping costs down. Vendors are responding to these challenges by developing new capabilities such as self-service to reduce time on administrative tasks and artificial intelligence to automate processes and make personalized recommendations to employees, managers, and HR staff.

    August, 2022

  • PrimaryImage HCM Suites 2022 - Human Capital Management Suites 2022 RadarView™

    Human Capital Management Suites 2022 RadarView™

    The Human Capital Management Suites 2022 RadarView™ addresses the need for enterprises to optimize their HR processes with a unified HR platform and identify the right HCM suite vendors.The 56-page report also provides our point of view on how HCM suite vendors are serving the changing needs of organizations through a wide portfolio of products and services, thus delivering a general ranking based on key dimensions of product maturity, enterprise adaptability, and future readiness.

    August, 2022

  • IT Vendor Governance BP 01 - IT Vendor Governance Best Practices

    IT Vendor Governance Best Practices

    IT vendor management is a function and set of practices that guide the selection, management, and assessment of IT suppliers to ensure that all parties comply with the terms of their contracts. IT supplier management has been a best practice for many years, but the disciplines have evolved. Traditional IT vendor governance practices are now inadequate to navigate the changing business ecosystem. The upshot is that most organizations need to transform their vendor governance programs. This Research Byte summarizes our full report on IT Vendor Governance Best Practices.

    August, 2022

  • Practice Adopotion Stages - IT Vendor Governance the Key to Realizing Value from IT Supplier Relationships

    IT Vendor Governance the Key to Realizing Value from IT Supplier Relationships

    IT vendor management is a function and set of practices that guide the selection, management, and assessment of IT suppliers to ensure that all parties comply with the terms of their contracts. IT supplier management has been a best practice for many years, but the disciplines have evolved. Traditional IT vendor governance practices are now inadequate to navigate the changing business ecosystem. The upshot is that most organizations need to transform their vendor governance programs. This Research Byte summarizes our full report on IT Vendor Governance Best Practices.

    August, 2022

  • Outsourcing Profile Newtork - Leveraging Service Providers to Manage Network Complexity

    Leveraging Service Providers to Manage Network Complexity

    An increasingly global workforce, more demanding customers, and the rapid growth of cloud computing are all combining to make organizations more reliant on networks. The pandemic accelerated that trend as organizations needed to ramp up their work-from-home capabilities with cloud-based collaboration tools and increased mobility. As networks become more important and more complex, there is pressure to bring in more outside help to manage elements of those networks. This Research Byte summarizes our full report on Network Operations Outsourcing Trends and Customer Experience.

    July, 2022

  • Outsourcing Profile Newtork - Network Operations Outsourcing Trends and Customer Experience 2022

    Network Operations Outsourcing Trends and Customer Experience 2022

    Network operations is a mature but evolving outsourcing category with a wide assortment of top IT and telecom industry service providers competing with regional providers for market share. In addition, large equipment vendors are transforming their businesses beyond being manufacturing producers to delivering value-added network services. In doing so, they provide the network backbone to enterprise organizations as well as a growing variety of network services, including network design and planning, and even network support operations.

    July, 2022