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Navigating the Ecosystem: A Brief Analysis of Clinical and Care Management Business Process Transformation Service Provider Partnerships
In the ever-evolving landscape of healthcare delivery, clinical and care management business process transformation (BPT) service providers have emerged as key players offering a suite of services encompassing case management, utilization management, and population health management. However, these providers seldom operate in isolation; they rely on a multifaceted ecosystem of strategic partnerships to deliver streamlined and comprehensive services. This research article delves into the intricate network of alliances and collaborations that define the partner ecosystem of leading service providers, such as Accenture, Accolade, Optum, Sagility, Shearwater Health, and Wipro, shedding light on their collaborative strategies and synergies.
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Business Continuity Planning Skipping Crucial Steps
Restoring information systems in the event of a disaster is an essential element of risk management, not just IT. But, having IT systems recovered without restoring business operations is of little value. It is equally important to restore key business processes, maintain communication with key stakeholders, and ensure the ability of personnel to work. Business leaders have begun to recognize the importance of business continuity to the enterprise, but consistent implementation appears to be a challenge. This Research Byte summarizes our full report on business continuity planning as a best practice.
March, 2024
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Business Continuity Planning Best Practices 2024
In today’s business landscape, virtually every organization relies heavily on information technology. Therefore, restoring information systems in the event of a disaster is an essential element of risk management, not just IT. At the same time, having IT systems recovered without restoring business operations is of little value. As such, a thorough business continuity plan goes beyond IT recovery, ensuring the overall survival of the business amid disruptions and re-establishing key business functions. Effective continuity planning should also address the potential loss of key individuals, disruption of customer or supplier operations, and failure of logistics providers.
March, 2024
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Monitoring Software Licenses to Optimize Costs and Mitigate Risks
Application software is becoming increasingly important to all organizations. Therefore, they must engage in effective license management for cost optimization and compliance. License management is no longer just a box that needs to be checked. This Research Byte summarizes our full report on monitoring software licenses.
March, 2024
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Monitoring Software Licenses Best Practices 2024
The art of monitoring software licenses is crucial in today’s software-driven world. Enterprises that depend on software must engage in effective license management for cost optimization, compliance assurance, and gaining a competitive edge. It is no longer just a box that needs to be checked.
March, 2024
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ITIL Adoption Unlikely to Show Further Significant Growth
Organizations have embraced IT Infrastructure Library (ITIL) to some degree. It is crucial to keep in mind, though, that following the 2022 spike, data from 2023 points to a plateau in adoption. The initial enthusiasm surrounding the adoption of ITIL 4 may have subsided because the framework’s intimidating depth and scope requires a substantial investment of time and expertise. This Research Byte summarizes the full report, IT Infrastructure Library Best Practices.
March, 2024
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ITIL Best Practices 2024
The Information Technology Infrastructure Library (ITIL) is a framework of best practices and processes designed to assist businesses in supporting, delivering, and improving their IT services. The primary goal of ITIL is to ensure that IT services align with business objectives and customer needs. Frequently adopted ITIL processes include incident management, change management, and problem management.
March, 2024
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Residual Value Forecast March 2024
Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for end-user, wholesale, and orderly liquidation values (OLV) prices.
March, 2024
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Service Provider ESG Maturity Index 2023–2024: Driving Sustainable Sourcing by Engaging with Progressive Partners
This is the second edition of the Service Provider ESG Maturity Index, featuring 42 providers. The service providers have been assessed based on their sustainability disclosures, strategy, and transparency and have been classified and benchmarked based on more than 50 metrics spread across five topics: environmental, social, governance, ESG disclosure compliance and the UN Sustainable Development Goals (SDG) coverage, and complexity. The report aims to help enterprise customers choose the right service provider when making procurement decisions for building circular product life cycles and developing road maps and solutions to achieve their sustainability goals.
March, 2024
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Enabling Company-Wide Transformation Through Automation
Despite the maturity of intelligent automation (IA) services, enterprise investment in advanced technologies such as AI, NLP, and generative AI continues to reshape this space. Sectors such as manufacturing, retail and CPG, and healthcare and life sciences lead in IA adoption to analyze unstructured data, optimize operations, and enhance customer experiences. The rise of Gen AI has further amplified AI integration throughout the automation value chain, particularly in process mapping, AIOps, knowledge management, and back-office automation.
February, 2024