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In this report, Avasant provides key information on solutions, pricing, and location trends for the business process services (BPS) industry over the past six months. The report covers various aspects, including market demand and provider solution trends, transition management trends, success levers for transformation in BPS, and pricing and staffing trends in the space. This report also highlights other key market trends and Avasant’s viewpoint on the industry’s future direction.
This Product Assessment provides key information on select vendors offering comprehensive generative AI (Gen AI) infrastructure suites. The report begins with the definition and scope of the Gen AI infrastructure suite, followed by leading vendors in this space. It highlights the capabilities of 10 such vendors offering Gen AI infrastructure to enterprises.
Each profile provides an overview of the vendor, its solutions and capabilities, the business challenges it solves for enterprises, and key developments in Gen AI infrastructure suite.
This chapter provides an overview of the key findings from the full study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.
This chapter provides composite metrics for all survey respondents across all regions and organization sizes. The sample includes 76 organizations and is stratified by size and region as described in the survey methodology section. Respondents must have at least $50 million in annual revenue or IT spending greater than $1 million, and maintain at least some operations in APAC or the GCC. There is no upper limit on the size of survey respondents.
In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Midsize organizations benchmarks are in Chapter 3A, large organizations in Chapter 3B, and very large organizations in Chapter 3C. There are 26 respondents in the midsize organization sample, 28 in the large sample, and 20 in the very large sample.
In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Midsize organizations benchmarks are in Chapter 3A, large organizations in Chapter 3B, and very large organizations in Chapter 3C. There are 26 respondents in the midsize organization sample, 28 in the large sample, and 20 in the very large sample.
In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Midsize organizations benchmarks are in Chapter 3A, large organizations in Chapter 3B, and very large organizations in Chapter 3C. There are 26 respondents in the midsize organization sample, 28 in the large sample, and 20 in the very large sample.
Chapter 4 provides composite metrics for organizations operating in Australia and New Zealand. This chapter reflects the unique business environment of the region, which is shaped by a combination of advanced economies, relatively small domestic markets, strong regulatory standards, and robust ties to Asia-Pacific supply chains. The 26 respondents in this sample range in size from a minimum of about $500 million to over $45 billion in annual revenue. They include fast growing midmarket firms to some of the region’s largest enterprises across multiple industries.
Chapter 5 provides composite metrics for organizations operating in Japan and South Korea. These advanced industrial economies share a strong foundation in manufacturing, technology, and export-driven industries, while also facing demographic constraints and rapid shifts in global supply chains. The 25 respondents in this sample range in size from a minimum of about $500 million to over $300 billion in annual revenue. They represent a broad mix of enterprise sizes, from midmarket firms to some of the largest global players headquartered in the region.
Chapter 6 provides composite metrics for organizations across the Gulf Cooperation Council (GCC), including Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates. The 25 respondents in this sample range in size from a minimum of about $70 million to over $445 billion in annual revenue.
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