Areas of Interest
Content Type
Industries
- Aerospace and defense
- Banking, Financial Services, and Insurance
- Energy and Resources
- Federal Government
- Healthcare and life sciences
- High-tech and telecommunications
- Higher Education
- Media and entertainment
- Private equity
- Public Sector
- Retail and manufacturing
- Social Impact Institutions
- Travel and transportation
Technologies
- Artificial Intelligence
- Automation
- Blockchain
- Business and data analytics
- Cloud
- Customer relationship management (CRM)
- Cybersecurity
- Digital Services
- Enterprise resource planning (ERP)
- Human capital management (HCM)
- Internet Of Things
- Machine Learning
- Networking
- Supply chain management (SCM)
- Virtual reality/Augmented reality
Areas of Interest
Latest Reports
Insights from the Infosys Topaz Responsible AI Summit 2025
In the current era, responsible AI has become a cornerstone for sustainable innovation, as the rapid proliferation of AI technologies intersects with societal, ethical, and regulatory concerns. Organizations are under increasing pressure to ensure that AI systems are fair, transparent, and inclusive, addressing risks like algorithmic bias, privacy breaches, and unintended misuse.
Insights from HCLTech’s BFSI Analyst Day 2025
The banking, financial Services, and insurance (BFSI) sector is rapidly adopting AI to optimize operations, enhance customer experiences, and strengthen risk management protocols. AI-powered chatbots and virtual assistants are transforming customer interactions by providing around-the-clock assistance and facilitating real-time query resolution. A notable trend is the transition toward hyperpersonalized financial services. According to the Avasant Generative AI Spending and Adoption Metrics for BFSI 2024, over 70% of banking functions are utilizing Generative AI (Gen AI) to improve customer experience.
Business Process Services – Provider Trends CQ3 2024
In this quarterly report for CQ3 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
The AI Agent Gold Rush: The Race to Monetization
Over the past six to eight months, AI agents have rapidly evolved from simple automation to advanced reasoning, transforming from a democratized tool to a premium enterprise asset. OpenAI’s domain-specific agents are setting new pricing benchmarks, while firms such as Salesforce and ServiceNow are pivoting toward AI-first models through acquisitions and product innovation. This research byte explores the rise of AI agents, the changing competitive landscape, and key considerations for enterprises looking to leverage and monetize this next wave of AI innovation.
Redefining Humanity: The Next Evolutionary Leap?
In an era dominated by discussions on technology and automation, a deeper, more existential question is emerging: What does it mean to be human? This conversation is shifting beyond the confines of traditional tech discourse to explore the intersection of society, spirituality, medicine, space, and the forces that will shape the next 15 years of civilization. The recent Synapse Conclave, a two-day conference featuring over 40 thought leaders from various walks of life, explored the forces shaping the future, challenging long-held assumptions and posing urgent questions about the trajectory of human identity.
Residual Value Forecast March 2025
Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for end-user, wholesale, and orderly liquidation values (OLV) prices.
Avasant Research Releases its Annual Benchmarks for HR Budget, Spending, and Staffing
The human resources (HR) function is no longer limited to recruitment and basic employee management. It has evolved into a strategic enabler responsible for driving business value through enhanced talent management, intelligent automation, and process optimization. This Research Byte is a brief description of some of the findings in our HR Budgets, Staffing, and Process Metrics 2024/2025 study.
Human Resources Budgets, Staffing, and Process Metrics 2024/2025: Chapter 10: Process Manufacturing
Chapter 10 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, cosmetics, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods.
Human Resources Budgets, Staffing, and Process Metrics 2024/2025: Chapter 9: Discrete Manufacturing
Chapter 9 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, athletic equipment, industrial equipment, telecommunications equipment, aerospace products, furniture, auto parts, electrical parts, medical devices, and electronic devices, among other products.
