Latest Reports

• IT Spending Rising Despite Recession Fears

  Despite most of our survey respondents agreeing that the economy will be worse in 2023 than in 2022, they also report IT spending increases that are broad and strong. How can this be? It is because business leaders no longer see IT as a cost center but as a strategic driver of growth. As a result, they are giving their IT departments greater resources to help plan for a possible coming recession rather than asking them to tighten their belts. This Research Byte summarizes the full study.

  February, 2023

• Worldwide IT Spending And Staffing Outlook 2023

  Despite most of our survey respondents agreeing that the economy will be worse in 2023 than in 2022, IT spending increases are broad and strong. However, in this annual report of the IT spending and staffing outlook for 2023, we believe there is another major factor at play. We find that IT is no longer seen as a cost center but as a strategic driver of growth. Because of this, business leaders are giving their IT departments greater resources to help plan for the coming recession rather than asking them to tighten their belts.

  February, 2023

• Best Practices in Adopting a Shared Services Model

  In their endeavors to become high performing organizations, businesses are pushing all innovation frontiers to do more with less and achieve excellence even in these times of curtailed budgets. Shared services is one such definitive innovative model that many organizations have adopted to beat the ever growing challenges of seamless service delivery, consolidation of distributed accountabilities, progressive efficiency improvements, and fiscal pressures.

  August, 2013

• E-commerce Staffing Flat Despite Growth of Omnichannel

  Social media, mobile devices, multimedia, and even the prospects of the metaverse, are increasing the ways customers and suppliers interact. The omnichannel experience will pressure organizations to build larger web and e-commerce footprints. With that increasing pressure, we expect web/e-commerce staffing to also increase. This Research Byte summarizes the five-year trend in web/e-commerce staffing ratios.

  February, 2023

• Web/E-Commerce Staffing Ratios 2023

  Social media, mobile devices, multimedia, and even the prospects of the metaverse, are increasing the ways customers and suppliers interact. The omnichannel experience will pressure organizations to build larger web and e-commerce footprints. With that increasing pressure, we expect web/e-commerce staffing to also increase. The Research Byte summarizes the five-year trend in web/e-commerce staffing ratios.

  February, 2023

• Digital Commerce Services 2022–2023 RadarView™

  The Digital Commerce Services 2022–2023 RadarView™ provides information to assist enterprises in building an integrated digital commerce strategy and charting out an action plan for digital commerce transformation. It identifies key global service providers and system integrators that can help expedite a customer’s commerce transformation journey. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 61-page report also highlights key industry trends in the digital commerce space and Avasant’s viewpoint on them.

  February, 2023

• Digital Commerce: Enabling Personalization at Scale

  Digital commerce remains attractive to consumers due in a large part to the growth of digital channels and improvements in payment and service delivery. Enterprises would like to expand that success to B2B. For both B2C and B2B customers, personalization has become a major differentiator, and service providers are helping enterprises deploy integrated digital commerce solutions. This resulted in an increase of 31% in service providers’ revenue for digital commerce services in 2021–2022. These emerging trends are covered in Avasant’s Digital Commerce Services 2022–2023 RadarView™.

  February, 2023

• Acumatica Gains from Citizen Developers but Challenges Remain

  ERP vendors are increasingly allowing their customers to create applications or make changes to a wide variety of applications and workflows with just a few steps. These low-code/no-code platforms allow regular ERP users to become power users. This citizen-development trend is a big factor in the growth of Acumatica, the Seattle-based cloud ERP vendor.

  February, 2023

• New Home for Business Analysts

  The business analyst staffing ratio appears to be declining, but the role is not falling in importance. Therefore, as business users become more IT-savvy, it is only natural that business analysts would increasingly be rising up within the business rather than in the IT organization. This Research Byte summarizes our full report on business analyst staffing ratios.

  February, 2023

• Business Analyst Staffing Ratios 2023

  The business analyst staffing ratio appears to be declining, but the role is not falling in importance. Therefore, as business users become more IT-savvy, it is only natural that business analysts would increasingly be rising up within the business rather than in the IT organization. The Research Byte summarizes our full report on business analyst staffing ratios.

  February, 2023

• GCC Region Digital Services 2022–2023 RadarView™

  The GCC Region Digital Services 2022–2023 RadarView™ can help GCC region enterprises craft a robust strategy for digital transformation based on the region’s outlook and best practices. The report can aid businesses in identifying the right partners and service providers to accelerate digital adoption. The 99-page report also identifies key service providers that can help enterprises in their digital transformation journeys.

  February, 2023

• GCC Region Digital Services: Creating a Sustainable, Technology-Enabled Economy

  A substantive transformation program driven by digital-age technologies is underway in the Gulf Cooperation Council (GCC) region. This program of change is founded on three overarching goals: diversifying from an oil-based economy, delivering best-in-class citizen services, and becoming a global technology hub. In response to GCC ambitions, service providers are enhancing their regional leadership, developing their local talent pools in AI, ML, and cybersecurity, and establishing regional partnerships. These emerging trends are covered in Avasant’s GCC Region Digital Services 2022–2023 RadarView™.

  February, 2023