The report offers a comprehensive analysis of how service providers are transforming healthcare operations, with a particular focus on clinical data management (CDM) functions. It defines the scope of transformation services and evaluates 18 top-tier providers across various dimensions such as virtual care, utilization management, and population health. Key supply-side trends include the adoption of AI-driven automation across CDM workflows; a shift from legacy EDCs to unified, cloud-native platforms with interoperability; increased specialization in therapeutic areas such as oncology, CNS, and immunology; and expansion of global delivery networks through new hubs and strategic partnerships. It features detailed profiles of major vendors, including Accenture, Cognizant, IQVIA, ICON, and others. Supporting sections provide an overview of RadarView™ methodology, classification criteria, and key contacts.
Why read this RadarView?
CDM is moving from manual data entry and query resolution to cloud-based, interoperable platforms. Diverse data sources—wearables, ePROs, and RWD—are driving the need for standardization and domain expertise. Providers are filling talent gaps through data science teams and academic partnerships, with large sponsors driving demand for scale. CDM roles are expanding into data integration, biostatistics, and risk-based monitoring, while AI and automation support coding, discrepancy management, and anomaly detection.
The Clinical Data Management Business Process Transformation 2025 RadarView™ aids companies in identifying top service providers to transform their clinical data management services. It also analyzes each service provider’s technology and delivery support capabilities, enabling organizations to identify the right strategic partners for their clinical data management services transformation.
Featured providers
This RadarView includes a detailed analysis of the following service providers offering clinical data management services: Accenture, Cognizant, CTI, Cytel, HCLTech, ICON, IQVIA, Medpace, Omega Healthcare, Parexel, PPD, Precision for Medicine, Premier Research, Quanticate, Syneos Health, TCS, Veranex, and Zifo.
Methodology
Our evaluation of service providers is based on primary input from the providers, focused briefings, public disclosures, and Avasant’s ongoing market interactions. The assessment is across the three dimensions of practice maturity, domain ecosystem, and investments and innovation, leading to our recognition of those service providers that have brought the most value to the market over the past 12 months.
Table of contents
About the Clinical Data Management Services Business Process Transformation 2025 RadarView (Page 3)
Executive summary (Page 4–9)
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- Definition and scope of clinical data management business process transformation
- Avasant recognizes 18 top-tier service providers offering clinical data management business process transformation services
- Provider comparison
Supply-side trends (Page 10–14)
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- AI/ML adoption in CDM is moving from pilots to production, with vendors differentiating by therapeutic alignment, automation, and measurable quality gains.
- Cloud-native platforms are reshaping the CDM ecosystem, driving efficiency, enabling specialization, and creating platform stickiness through seamless interoperability.
- The CDM market is consolidating around large clients, with North America leading, Europe catching up, and APAC building a steady strategic presence.
- Therapeutic specialization in oncology, immunology, and CNS is a focus area for differentiation, driving faster trials, higher compliance, and stronger sponsor trust.
Service provider profiles (Page 15–51)
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- Detailed profiles for Accenture, Cognizant, CTI, Cytel, HCLTech, ICON, IQVIA, Medpace, Omega Healthcare, Parexel, PPD, Precision for Medicine, Premier Research, Quanticate, Syneos Health, TCS, Veranex, and Zifo.
RadarView overview (Page 52–55)
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- RadarView assessment
- Methodology and coverage
- Interpretation of classification
Key contacts (Page 56)
Read the Research Byte based on this report. Please refer to Avasant’s Clinical Data Management Business Process Transformation 2025 Market Insights™ for detailed insights on demand-side trends.