Emerging Models in Infrastructure Management
The rapid pace of technology growth has led to emergence of several new models of IT Infrastructure delivery and consequently,management practices.
The Case for Nearshoring: Why and How the New Normal will shift Sourcing Dynamics
Economic uncertainty and emergence of alternative souring models has seen the shift towards a balanced sourcing portfolio.
Latin America: Service Providers at crossroads
Latin America has enjoyed the last couple of years with significant growth in the outsourcing sector. However with this growth in the market and the changing sourcing dynamics, are the Latin American service providers geared up to enough to enjoy a sustainable growth?
Capacity Building in IT/BPO Sector- A Perspective
In the past two decades, the world has experienced rapid growth in the IT/BPO sector. It touches the lives of millions of people worldwide and is a source of livelihood for many. In recent times, some countries have been able to exploit this sector and transform their econ-omies from a stagnant and depressed state to a vibrant and rapidly growing one.
China’s Outsourcing Market – A Perspective
China’s market for the outsourcing of technology services (outsourcing services) has experienced faster growth. Over the past 5 years, both foreign IT service providers and home grown IT and BPO service providers have established and expanded business operations in China primarily to serve domestic and East Asian region customers.
