Best Practices in Adopting a Shared Services Model
In their endeavors to become high performing organizations, businesses are pushing all innovation frontiers to do more with less and achieve excellence even in these times of curtailed budgets. Shared services is one such definitive innovative model that many organizations have adopted to beat the ever growing challenges of seamless service delivery, consolidation of distributed accountabilities, progressive efficiency improvements, and fiscal pressures.
Unraveling the Cloud: Architecture, Adoption & Performance Optimization
The cloud has pretty much disrupted the de facto standard: the client/server and enterprise computing models, which displaced the mainframes. As a concept, cloud continues to be defined and redefined.
Platform BPO and its Impact on Outsourcing
Platform BPO is also known as Business Platform as a Service (BPaaS) or Business Process as a Utility (BPU) and is essentially an end-to-end process management service hosted on cloud. Platform BPO provides an alternative to legacy outsourcing that has been coming under pressure in the current volatile economic scenario due to its inflexible contracting structure, lack of innovation and want of business value addition. Platform BPO can be viewed as a union of Software as a Service and Infrastructure as a Services for an entire Business Process.
The Next Frontier of Global Sourcing
Managed Engineering Services are an exciting new offshore outsourcing opportunity, especially for India. Based on current demand patterns, the market is expected to grow better than 40 percent over the next five years. However, increasing resource constraints need to be addressed quickly through privately funded education and training programs to ensure the promise of this growing segment is kept.
