Hexaware recognized as a Disruptor in Avasant’s Intelligent Automation Services RadarView™ Report 2019 – 2020

Among endless service provider options, novel and disruptive mechanics in innovation brings recognition as a Disruptor for Intelligent Automation Services 2019-2020.

IA Disruptor badge 1 238x300 - Intelligent Automation Services RadarView™ 2019-2020 - Hexaware
Intelligent Automation Services RV Graphic - Intelligent Automation Services RadarView™ 2019-2020 - Hexaware

Automation-first approach. Rapidly expanding its automation suite through partnerships and acquisitions.

  • Disruptor Intelligent Automation Services RadarView™ Report 2019 - 2020

Avasant Analyst Insights

Practice Maturity

  • As part of its automation-first approach, Hexaware has transitioned from siloed automation in apps, infrastructure and testing to an end-to-end enterprise level automation. It has expanded its solution portfolio from typical BPM offerings to include API-based RPA and AI-based cognitive automation.
  • Hexaware is driving IT automation through its platform RAISE IT which brings capabilities including AI/ML, workflow automation, cognitive knowledge, and intelligent monitoring.
  • Hexaware is focused on inorganic growth. In January 2019, it announced its plans to spend USD 250-300M on acquisitions over 3 years, to achieve an incremental revenue growth of 5-6%. In June 2019, it acquired Mobiquity for USD 182M to expand its cloud and automation capabilities.
  • It also enhancing its automation capabilities through strategic partnerships. In October 2019, it collaborated with Ephesoft for content-driven data capture capabilities.
IA Disruptor badge 1 - Intelligent Automation Services RadarView™ 2019-2020 - Hexaware

Investments & Innovation

  • In January 2019, it established a dedicated digital process automation lab called HAPPI Lab (Hexaware Automation and Pega Process Innovation Lab) with Pegasystems.
  • To upskill its workforce, Hexaware offers external certifications and role-based certifications to its employees through its corporate university, HexaVarsity.
  • Through its Brainbox initiative, Hexaware incentivize its employees to automate their respective workflows. In FY18, 2,676 brainbox ideas were executed resulting in 1,496,386 effort hours saved and USD 71M savings for customers.

Industry Development

  • Host webinars on intelligent automation and its application and benefits to assist enterprises in their automation roadmap. Also publishes whitepapers regularly and has recently come out with a paper on the role of RPA and AI in banking operations.
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