Capgemini’s utility practice provides digital services around project performance and asset & operation performance management. Majority of its business comes from the implementation of SAP HANA.
With strong presence in North America, Europe and Australia, it plans to expand its business in China and Japan. It has an ambitious plan to grow in India, especially targeting government-owned micro-grids.
It has developed several industry-specific solutions to support its practice: SMART leakage management for water utilities, UtilityPath platform that integrates multiple solutions, DiLAM for asset lifecycle management, and XIoT platform for energy management.
It explores use cases of new and emerging technologies for the industry. Its Utilities CoE has developed a blockchain-based platform for trading electricity as an asset.
In the next 8-12 months, it sees significant growth opportunities around upgrading customer information systems in utilities and asset management. For asset management, its strategy is to provide time-based asset management services using satellite and drone technology.
Investments & Innovation
Capgemini has acquired several companies to develop digital capabilities. For instance, its acquisition of Fahrenheit 212, LiquidHub, and Idean bring in capabilities around digital customer experience, user experience design, and digital strategy.
It recently acquired global innovation and engineering company Altran. It is expected to leverage its technology capabilities for developing utility-specific solutions.
It has established a network of 8 utility CoEs to develop innovative solutions; such as a central utility CoE – CALORIE in India, water utility CoE in the UK, NextGen AMI CoE in San Francisco and nuclear utility CoE in Paris. Also, it has a CoE dedicated to SAP HANA platform to develop PoC for utilities.
Partnership & Ecosystem
Capgemini has built a strong partnership ecosystem with utility-specific product companies. For instance, it has partnered with ITRON and Landis+Gyr for smart meter solutions; and Itineris for CIS solutions for water utilities.
It has also developed partnerships with technology providers for utility solutions. With Intel, it has developed xIoT solution with analytics capability that provides utilities a single platform for connecting supplier, network operators and generation companies. With GE Predix, it is working on developing an IoT platform for utilities. Similarly, in a joint R&D effort with AVEVA, it has developed an asset lifecycle management solution called DiALM.
Additionally, it collaborates with various start-ups to develop innovative solutions across industries through its AIE Startup Synergy Program.
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