Comparative Analysis of IT Spending by Energy Utilities

May, 2012


Gas and electric utilities make considerable investments in information technology. In this study, we take a special look at IT spending and staffing in the utility sector by comparing key, high-level metrics against a broad sample of organizations. For the comparative analysis, we use three measures of IT intensity: IT spending as a percentage of revenue, IT spending per user, and application spending per user. To determine where spending differs, we break down IT spending into five functional areas: IT management, applications, data center, network, and end-user support. We also examine IT staff headcount by those same functional areas. (14 pp., 6 figs.)
[Research Byte]