IT Spending and Staffing Benchmarks 2010/2011: Chapter 11, Retail Sector Benchmarks

June, 2010

Chapter 11 provides benchmarks for retail organizations across all organizational sizes. The respondents in this sector include apparel retailers, specialty retailers, furniture retailers, mail order and e-commerce retailers, grocers, convenience stores, coffee houses, discount stores, big box retailers, direct-selling organizations, and other retail establishments. (58 pp., 38 figs.)
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