Reports

Showing 1217–1232 of 4763 results

Revolutionizing Gen AI Operations: Portkey’s End-to-End LLMOps Platform
Generative AI is now vital in enterprise operations, yet many companies struggle to move projects from proof of concept to production due to the lack of robust model management and orchestration. Large language model operations (LLMOps) offers the tools and practices needed to develop, deploy, and maintain LLMs, providing essential infrastructure for managing their life cycle. Portkey excels in this space, offering a comprehensive LLMOps platform with observability, analytics, prompt management, and more. It positions itself as the only full-stack LLM orchestration platform covering the entire LLMOps value chain, including evaluation, deployment, monitoring, and remediation.
July, 2024
Rightsizing ERP Support Staffing
Rightsizing the support staff for an ERP system can be difficult. This is because many factors affect the support staffing ratio. These include the type of ERP system, its age, the extent of modification, and the industry sector. Nevertheless, understanding support requirements for ERP systems is vital for IT leaders. This research byte summarizes our full report on ERP support staffing ratios.
January, 2024
Risk and Compliance Services 2023 Market Insights™
The Risk and Compliance Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any risk and compliance projects. The report also highlights key implementation challenges that enterprises face today.
October, 2023
Risk and Compliance Services 2023 RadarView™
The Risk and Compliance Services 2023 RadarView™ assists organizations in identifying strategic partners for risk and compliance services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right technology partner. The 59-page report highlights top supply-side trends in the risk and compliance space and Avasant’s viewpoint on them.
October, 2023
Risk and Compliance Services: Leveraging Automation Tools to Navigate Compliance Risks
Enterprises are focused on driving secure digital transformation, transitioning to proactive risk management. They are aiming to leverage AI/ML models to automate various aspects of compliance management, risk assessment, fraud detection, data privacy, and disaster recovery services. Service providers are developing solutions to not just mitigate security risks but also help organizations govern the use of technology safely across their IT infrastructure, given the pace and complexity of modern business operations. Both demand-side and supply-side trends are covered in our Risk and Compliance Services 2023 Market Insights™ and Risk and Compliance Services 2023 RadarView™, respectively.
October, 2023
Risk vs. Opportunity: How Service Providers Can Navigate US Tariffs Effectively
As the true extent of the U.S. tariff plan becomes clear, a wave of uncertainty is sweeping across global economies. The United States, as the world's largest consumer economy, plays a pivotal role in global trade dynamics. Any disruption in its import/export flows has cascading effects across industries, supply chains, and financial systems. In this climate, US Manufacturers and Retailers that import products, supplies and components will all face significant cost escalation and supply chain risks. Other sectors such as Healthcare, Transportation, and Pharma will also be negatively impacted. While this will cause inflationary pressures and potentially trigger a recession, businesses across every industry will have to postpone or reduce capital investments. This economic turbulence and supply chain disruption will reverberate across the ecosystem and is going to impact Technology and Services firms due to ensuing cost pressures, demand reduction and political sensitivities. So, what lies ahead for the service providers whose fortunes are intertwined with these enterprises?
April, 2025
Robotic Process Automation Adoption Trends and Customer Experience 2023
Rising personnel costs and two years of high inflation have put automation in the spotlight. IT leaders are being asked to digitally transform their organizations while also keeping an eye on costs. Automation allows for increased productivity and allows experienced personnel to work on high-value projects and innovation.
October, 2023
Robotic Process Automation Adoption Trends and Customer Experience 2024
Robotic process automation (RPA) has changed the way organizations operate. By automating repetitive, rule-based tasks, RPA frees up human workers to focus on more strategic and creative endeavors. While RPA offers substantial benefits in terms of efficiency, cost savings, and accuracy, its adoption rate remains relatively low compared to other technologies in our study.
December, 2024
Role of Application Developers is Changing Rapidly
In just five years, application developers as a percentage of IT staff have gone from making up nearly a quarter of the entire IT staff (23.1%) to only 14.2%. This significant drop is not necessarily a sign of mass layoffs of application developers. In fact, we have seen no evidence that fewer application developers are working in IT departments. However, it does signal a change in the overall makeup of IT departments and the changing role of the application developer. This research byte summarizes our full report, Application Developer Staffing Ratios.
RPA Adoption Increases as Robots Get Smarter
Two years of inflation and rising labor costs have increased enterprise interest in automation. As technology has advanced and corporate stakeholders have successfully delegated tasks to robots, trust in RPA has grown over time. This Research Byte provides a summary of our full report on RPA Adoption Trends and Customer Experience.
October, 2023
RPA Paradox: High Satisfaction Amid Low Adoption and ROI Challenges
Robotic process automation (RPA) has changed how organizations operate. By automating repetitive, rule-based tasks, RPA frees up human workers to focus on more strategic and creative endeavors. However, despite high satisfaction among adopters, RPA remains a maturing technology marked by low adoption and ROI success rates, highlighting a possible gap between user experience and the broader business impact. This Research Byte provides a summary of our full report on RPA Adoption Trends and Customer Experience.
December, 2024
Salesforce Helps Enterprises Boost Service Efficiency and Marketing Effectiveness
Enterprises adopt Salesforce to enhance customer experience by automating sales, service, marketing, and commerce operations, unifying data from various business functions and customer touchpoints, and improving data visualization. This creates a holistic view of customers, improving customer service efficiency and enabling targeted marketing campaigns. Organizations deploy specialized solutions to incorporate industry-specific configurations while addressing business challenges, such as creating automated workflows, strengthening stakeholder collaboration, and improving customer data visibility. Both demand-side and supply-side trends are covered in our Salesforce Services 2023 Market Insights™ and Salesforce Services 2023 RadarView™, respectively.
June, 2023
Salesforce Services 2023 Market Insights™
The Salesforce Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Salesforce project. The report also highlights key challenges that enterprises face today.
June, 2023
Salesforce Services 2023 RadarView™
The Salesforce Services 2023 RadarView™ assists organizations in identifying strategic partners for Salesforce adoption by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key Salesforce service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right Salesforce services partner. The 74-page report highlights top supply-side trends in the Salesforce space and Avasant’s viewpoint.
June, 2023
Salesforce Services 2024 Market Insights™
The Salesforce Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Salesforce project. The report also highlights key challenges that enterprises face today.
September, 2024
Salesforce Services 2024 RadarView™
The Salesforce Services 2024 RadarView™ assists organizations in identifying strategic partners for Salesforce adoption by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key Salesforce service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right Salesforce services partner. The 76-page report highlights top supply-side trends in the Salesforce space and Avasant’s viewpoint.
September, 2024