Latest Reports

• The Digital Leap: Transforming Property and Casualty Insurance Underwriting for the Future

  The property and casualty (P&C) insurance industry has always been a cornerstone of financial stability, covering various risks, from natural disasters to automobile accidents. At the heart of this industry lies the critical function of underwriting. Over the past few years, the underwriting landscape has undergone significant changes driven by evolving market dynamics, regulatory shifts, and technological advancements.

  September, 2024

• Navigating the Future: Integrating Technology and Operations in Travel and Transportation

  A recent Empowering Beyond Summit panel, titled "Re-imagining Travel & Transportation: Aligning Tech and Ops to Accelerate Value Creation," brought together a group of experts to discuss how technology, operations, and strategy are evolving within the travel and transportation sectors. The panel included Wipro General Manager Siddharth Saxena, Toronto Airport Director of Business Transformation Pierre Lanthier, BNSF Railway AVP Christy Thomas, and Solistica CIO David Orellana, with Avasant Managing Partner Carlos Hernandez as the moderator. The conversation highlighted the powerful impact of technology on improving operations and customer experiences in the industry.

  September, 2024

• Digital Workplace: Challenges and Opportunities in the Modern Enterprise

  The emergence of smart technologies enabled workplaces to become more productive and allow for a work-from-anywhere model. Web conferencing tools such as Zoom, Teams, and Google Meet, and workplace social networking tools such as Slack and Microsoft Yammer were already gaining popularity prior to the pandemic. This Research Byte summarizes our full report, Digital Workplace Technologies Adoption and Customer Experience.

  September, 2024

• Digital Workplace Technologies Adoption and Customer Experience 2024

  Digital workplace technologies are a set of tools and electronic capabilities that allow workers to communicate and collaborate virtually from anywhere. They are used to create the digital workplace, which integrates technologies into a single environment.

  September, 2024

• Leveraging AI: Transforming Industries and Shaping the Future

  Generative AI (Gen AI) has brought artificial intelligence and machine learning into the mainstream, making these powerful tools accessible to both consumers and businesses.

  September, 2024

• Salesforce Services 2024 Market Insights™

  The Salesforce Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Salesforce project. The report also highlights key challenges that enterprises face today.

  September, 2024

• Generative AI-enabled Salesforce Solutions Are Seeing Traction in the Market

  Enterprises across industries, including healthcare, banking, automotive, energy, and retail, are implementing generative AI-powered Salesforce solutions. These solutions help medical professionals refine patient notes, enable underwriters to assess discrepancies in loan application documents, assist automotive companies in planning spare part inventory, and facilitate product placement decisions for retailers. Responding to the rising demand, service providers are developing generative AI-led Salesforce solutions for industry-specific use cases and expanding Salesforce Data Cloud and Salesforce Einstein implementation capabilities to help customers derive value from generative AI.

  September, 2024

• Salesforce Services 2024 RadarView™

  The Salesforce Services 2024 RadarView™ assists organizations in identifying strategic partners for Salesforce adoption by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key Salesforce service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right Salesforce services partner. The 76-page report highlights top supply-side trends in the Salesforce space and Avasant’s viewpoint.

  September, 2024

• Service Providers: Catalysts for GCC Success

  Explore how service providers drive the success of Global Capability Centers (GCCs) through strategic partnerships. Learn how they enhance operational efficiency, foster innovation, and support the evolution of GCCs from cost centers to growth engines in the modern business landscape.

  September, 2024

• The Future of Work: Integrating AI and Human Capital in a Hybrid Workforce

  As the nature of work continues to evolve at a rapid pace, driven by advancements in AI and digital technology, business leaders face the challenge of preparing their organizations for an inevitable transformation.

  September, 2024

• United Kingdom (UK) Digital Services 2024 Market Insights™

  The United Kingdom (UK) Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the UK region. The report also highlights key challenges that enterprises face today in this space.

  September, 2024

• United Kingdom (UK) Digital Services: Driving Regional Growth through Innovative Solutions for a Digital Future

  The digital services sector in the UK is rapidly evolving due to technological advancements and policy frameworks that are shaping the region’s digital landscape. There has been significant growth in the adoption of digital services across various sectors, driven by increased market competition from digital natives and changing consumer preferences. The UK government is also prioritizing digital transformation projects to enhance service delivery while addressing cybersecurity threats and regulatory compliance. This adoption aims to forge a digital ecosystem and foster innovation, shaping the future of digital services in the UK.

  September, 2024