Latest Reports

  • 2025 Euro ISS Chapter 11 Telecommunications Europe scaled - European IT Spending and Staffing Benchmarks 2025/2026: Chapter 11: Telecommunications

    European IT Spending and Staffing Benchmarks 2025/2026: Chapter 11: Telecommunications

    Chapter 11 provides benchmarks for the telecommunications sector, encompassing various organization sizes. The respondents in this sector typically include wireline and wireless carriers, internet service providers (ISPs), cable operators, and other communications service providers. The 18 companies in our sample range in annual revenue from approximately €180 million to more than €90 billion in annual revenue.

    September, 2025

  • 2025 Euro ISS Chapter 10 Energy and Utilities Europe scaled - European IT Spending and Staffing Benchmarks 2025/2026: Chapter 10:  Energy and Utilities

    European IT Spending and Staffing Benchmarks 2025/2026: Chapter 10: Energy and Utilities

    Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 22 respondents in this sector include public utilities (water, gas, and electric), integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about €120 million to more than €130 billion in annual revenue.

    September, 2025

  • 2025 Euro ISS Chapter 9 Wholesale Distribution Europe scaled - European IT Spending and Staffing Benchmarks 2025/2026: Chapter 9: Wholesale Distribution

    European IT Spending and Staffing Benchmarks 2025/2026: Chapter 9: Wholesale Distribution

    Chapter 9 provides benchmarks for wholesale distributors. The category includes wholesale distributors of building products, home improvement products, auto parts, industrial components, fuel supply, electronics, food and beverage, pharmaceuticals, and other products. The 26 respondents in the sample range in size from a minimum of about €70 million to €80 billion in revenue.

    September, 2025

  • 2025 Euro ISS Chapter 8 Retail Europe scaled - European IT Spending and Staffing Benchmarks 2025/2026: Chapter 8: Retail

    European IT Spending and Staffing Benchmarks 2025/2026: Chapter 8: Retail

    Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, groceries, pharmaceuticals, and general merchandise. It includes department stores, fashion stores, furniture stores, pharmacies, convenience stores, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 33 respondents in the sample range in size from about €55 million to over €80 billion in annual revenue.

    September, 2025

  • 2025 Euro ISS Chapter 7 Insurance Europe scaled - European IT Spending and Staffing Benchmarks 2025/2026: Chapter 7: Insurance

    European IT Spending and Staffing Benchmarks 2025/2026: Chapter 7: Insurance

    Chapter 7 provides benchmarks for insurance companies. The firms in this sector include companies that sell medical and dental insurance, life insurance, property and casualty insurance, auto insurance, disability insurance, and other types of insurance. The 241 respondents in this sector range in size from a minimum of €50 million to over €5015 billion in annual revenue.

    September, 2025

  • 2025 Euro ISS Chapter 6 Banking and Finance Europe scaled - European IT Spending and Staffing Benchmarks 2025/2026: Chapter 6: Banking and Finance

    European IT Spending and Staffing Benchmarks 2025/2026: Chapter 6: Banking and Finance

    Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 25 respondents in this sector range in size from a minimum of about €75 million to around €40 billion in annual sales.

    September, 2025

  • 2025 Euro ISS Chapter 5 Discrete Manufacturing Europe scaled - European IT Spending and Staffing Benchmarks 2025/2026: Chapter 5: Discrete Manufacturing

    European IT Spending and Staffing Benchmarks 2025/2026: Chapter 5: Discrete Manufacturing

    Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. This category includes manufacturers of consumer products, athletic equipment, industrial equipment, telecommunications equipment, aerospace products, furniture, auto parts, electrical parts, medical devices, and electronic devices, among other products. The 47 respondents in this sample range in size from a minimum of about €60 million to over €60 billion in annual revenue.

    September, 2025

  • 2025 Euro ISS Chapter 4 Process Manufacturing Europe scaled - European IT Spending and Staffing Benchmarks 2025/2026: Chapter 4: Process Manufacturing

    European IT Spending and Staffing Benchmarks 2025/2026: Chapter 4: Process Manufacturing

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. This sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, cosmetics, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 54 respondents in the sample range in size from a minimum of about €60 million to a maximum of around €50 billion in annual revenue.

    September, 2025

  • 2025 Euro ISS Chapter 3D Very Large Organizations Europe scaled - European IT Spending and Staffing Benchmarks 2025/2026: Chapter 3D: Benchmarks by Organization Size: Very Large

    European IT Spending and Staffing Benchmarks 2025/2026: Chapter 3D: Benchmarks by Organization Size: Very Large

    In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. These chapters use a three-year sample. There are 76 respondents in the small organization sample, 108 in the midsize sample, 79 in the large sample, and 73 in the very large sample.

    September, 2025

  • 2025 Euro ISS Chapter 3C Large Organizations Europe scaled - European IT Spending and Staffing Benchmarks 2025/2026: Chapter 3C: Benchmarks by Organization Size: Large

    European IT Spending and Staffing Benchmarks 2025/2026: Chapter 3C: Benchmarks by Organization Size: Large

    In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. These chapters use a three-year sample. There are 76 respondents in the small organization sample, 108 in the midsize sample, 79 in the large sample, and 73 in the very large sample.

    September, 2025

  • 2025 Euro ISS Chapter 3B Midsize Organizations Europe scaled - European IT Spending and Staffing Benchmarks 2025/2026: Chapter 3B: Benchmarks by Organization Size: Midsize

    European IT Spending and Staffing Benchmarks 2025/2026: Chapter 3B: Benchmarks by Organization Size: Midsize

    In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. These chapters use a three-year sample. There are 76 respondents in the small organization sample, 108 in the midsize sample, 79 in the large sample, and 73 in the very large sample.

    September, 2025

  • 2025 Euro ISS Chapter 3A Small Organizations Europe scaled - European IT Spending and Staffing Benchmarks 2025/2026: Chapter 3A: Benchmarks by Organization Size: Small

    European IT Spending and Staffing Benchmarks 2025/2026: Chapter 3A: Benchmarks by Organization Size: Small

    In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. These chapters use a three-year sample. There are 76 respondents in the small organization sample, 108 in the midsize sample, 79 in the large sample, and 73 in the very large sample.

    September, 2025