Latest Reports

• Media and Entertainment: Evolving Rationale for Trust and Safety Services – A Perspective

  Digitization is changing the face of the media and entertainment (M&E) industry across the globe. We live in a networked world, where geographical boundaries are giving way to globalization. The influencer, the gamer, the streamer, and the viewer are all part of this constantly evolving ecosystem and help determine the potential growth of the industry. Safeguarding the interests of all connected customers is crucial, as the industry deals with several threats that not only weigh down revenue and reputation but also accessibility, user privacy and security, and social and communal harmony. In this paper, we talk about the business and managerial challenges of this industry, with a specific focus on trust and safety (T&S), and how enterprises and service providers are coming together to maintain the integrity of M&E.

  February, 2021

• Avasant Digital Forum: 2021 Outlook: Re-calibrating IT For a Volatile Economy

  The Pandemic has forced companies to re-evaluate their IT strategy. While cost pressures and risk management drove the agenda in 2020, as the global economy re-emerges, 2021 is going to require a fresh outlook. Avasant’s premier 2021 Outlook Digital Forum featured research backed insights on the areas that CIOs and CFOs should focus on to re-imagine their IT while strengthening their Business.

  February, 2021

• Encryption Adoption and Best Practices 2021

  Encryption is a best practice for protecting sensitive or confidential information, both in storage and in transit. Data encryption software and algorithms translate data into another form, or code, so that only someone with access to a secret key—a decryption key—can read it. It has a high maturity rating, but there is ample room for improvement. This report begins with a definition of encryption. We next study the adoption and practice levels and examine those by organization size and sector. We conclude with best-practice recommendations.

  February, 2021

• Neglect of Encryption a Prescription for Disaster

  Encryption is a best practice for protecting sensitive or confidential information, and it has long since moved into the IT mainstream. Yet our research shows that there are still many companies practicing encryption informally or inconsistently, which can have serious consequences. This research byte summarizes our full report, Encryption Adoption and Best Practices.

  February, 2021

• COVID Accelerates Digital Disruption and Innovative Business Models in the Insurance sector

  Changing risk landscapes and worsening loss ratios are shifting the role of insurance companies from risk mitigation to risk prevention. Additionally, the pandemic has put new pressures on business models. Newer risks, evolving customer expectations, and increased competition combined with business continuity challenges have made digital transformation a top priority for insurance carriers. Insurance companies are significantly investing in building digital capabilities to optimize core operations, create nontraditional products, and enhance and personalize the customer experience. These trends are covered in Avasant’s new Insurance Digital Services 2021-2022 RadarView™ report.

  January, 2021

• Insurance Digital Services 2021-2022 RadarView™

  The Insurance Digital Services 2021-2022 RadarView™ report provides information to assist enterprises in charting out their action plan for digital transformation. It identifies key global service providers and system integrators that can expedite their digital transformation journey. It also brings out detailed capability and experience analyses of leading vendors to assist insurers in identifying strategic partners. The 103-page report also highlights key industry trends in the insurance space and Avasant’s viewpoint on them.

  January, 2021

• Avasant Digital Forum: Vendor Governance Reimagined: Enabling Business Agility in the Digital Enterprise

  In the era of Digital Transformation, our vendor relationships have become increasingly complex. The rapid adoption of digital technologies, flexible contracts and platform-based services have necessitated a radical change in the global service delivery model. And now, the COVID-19 pandemic is further transforming our vendor relationships, pushing us to redefine our engagement strategies, restructure contracts and increase offshore delivery. We have been forced to rethink how we create adaptable, resilient and responsive vendor governance models.

  January, 2021

• Working From Home Was Already Surging Before Pandemic

  The practice of working remotely has skyrocketed over the past 11 years for many reasons, and in early 2020 it got a huge boost with the COVID-19 pandemic. Untold millions of workers around the world started working from home in March 2020, after thousands of companies and governments instructed them to do so. This Research Byte summarizes the findings in our full report.

  March, 2020

• Trends in Telecommuting in the IT Workforce 2020

  The practice of working remotely has skyrocketed over the past 11 years for many reasons, and in early 2020 it got a huge boost with growing concerns about the COVID-19 coronavirus. This report examines the reasons for the rise in telecommuting, how often IT workers do so, and what benefits companies and employees are enjoying—while also being mindful of possible disadvantages. We conclude with best-practice recommendations for a sound telecommuting policy. (10 pp., 4 fig.)

  March, 2020

• Avasant Digital Forum: The Digital Banking Playbook: Re-imagining Global Banking for the New Economy

  With a lighter branch footprint, seamless digital capabilities and a rich partner ecosystem, Digital Banks are reshaping the future of financial services. Global banks are rapidly transforming their operating model, compelled by changing consumer behavior and competing digital only Banks, the pandemic has super-charged this shift to digital and irrevocably changed Banking. Traditional banks have to evolve and become Digital-First to thrive in the New Economy.

  January, 2021

• The ERP Support Staffing Puzzle

  Right-sizing the support staff for an ERP system can be complicated. This is there are many factors that affect the support staffing ratio. These include the type of ERP system, its age, the extent of modification, industry sector, and more. Nevertheless, understanding support requirements for ERP systems is vital for IT leaders. This research byte provides a summary of our full report on ERP support staffing ratios.

  January, 2021

• ERP Support Staffing Ratios 2021

  For many IT organizations, enterprise resource planning (ERP) systems are at the center of the application portfolio. In this report, we analyze ERP support requirements in several ways. First, we look at the ERP support staffing ratio, which is the number of ERP users divided by the number of ERP support personnel. We then assess this ratio by the size of the ERP installation. We also examine the data to determine the ratios by vendor. We examine the ratio by sector, age of installation, years since last upgrade, extent of modification, and type of deployment (on-premises, cloud, or hosted) as well. Finally, we provide recommendations on optimizing ERP staffing levels. (20 pp., 10 fig.)

  January, 2021