Latest Reports

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 12: Professional and Technical Services Sector Benchmarks

  Chapter 12 provides benchmarks for professional and technical services organizations. The 44 respondents in the sample range in size from a minimum of about €50 million to about €45 billion in annual revenue. The sector includes firms that provide professional and technical services, including engineering, legal, accounting, financial advice, consulting, marketing, research, and other services.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 11: Healthcare Services Sector Benchmarks

  Chapter 11 provides benchmarks for healthcare services companies. The 17 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about €50 million to over €15 billion in annual revenue.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 10: Energy and Utilities Sector Benchmarks

  Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 31 respondents in this sector include public utilities (water, gas, and electric), integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about €50 million to more than €100 billion in annual revenue.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 9: Wholesale Distribution Sector Benchmarks

  Chapter 9 provides benchmarks for wholesale distributors. This category includes wholesale distributors of building products, home furnishings, home improvement products, auto parts, industrial components, fuel supply, electronics, food and beverage, and other products. The 20 respondents in the sample range in size from a minimum of about €50 million to €30 billion in revenue.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 8: Retail Sector Benchmarks

  Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, groceries, pharmaceuticals, and general merchandise. It includes department stores, fashion stores, furniture stores, pharmacies, convenience stores, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 45 respondents in the sample range in size from €50 million to over €35 billion in annual revenue. 

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 7: Insurance Sector Benchmarks

  Chapter 7 provides benchmarks for insurance companies. The firms in this sector include companies that sell medical and dental insurance, life insurance, property and casualty insurance, auto insurance, disability insurance, and other types of insurance. The 21 respondents in this sector range in size from a minimum of €50 million to over €15 billion in annual revenue.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 6: Banking and Financial Services Sector Benchmarks

  Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 24 respondents in this sector range in size from a minimum of about €50 million to around €10 billion in annual sales.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 5: Discrete Manufacturing Sector Benchmarks

  Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. This category includes manufacturers of consumer products, athletic equipment, industrial equipment, telecommunications equipment, aerospace products, furniture, auto parts, electrical parts, medical devices, and electronic devices, among other products. The 46 respondents in this sample range in size from a minimum of about €50 million to over €200 billion in annual revenue.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 4: Process Manufacturing Sector Benchmarks

  Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. This sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, cosmetics, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 44 respondents in the sample range in size from a minimum of about €50 million to a maximum of around €200 billion in annual revenue.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 3D: Benchmarks by Organization Size

  In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. These chapters use a three-year sample. There are 98 respondents in the small organization sample, 102 in the midsize sample, 65 in the large sample, and 40 in the very large sample.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 3C: Benchmarks by Organization Size

  In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. These chapters use a three-year sample. There are 98 respondents in the small organization sample, 102 in the midsize sample, 65 in the large sample, and 40 in the very large sample.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 3B: Benchmarks by Organization Size

  In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. These chapters use a three-year sample. There are 98 respondents in the small organization sample, 102 in the midsize sample, 65 in the large sample, and 40 in the very large sample.

  October, 2024