Latest Reports

• European IT Spending and Staffing Benchmarks 2025/2026: Chapter 28: Online Retail

  Chapter 28 provides benchmarks for online retailers. This subsector includes online retailers of clothing, home furnishings, dietary supplements and health products, agricultural products, pharmaceuticals, sports equipment, and other products. The 20 respondents in this sample have annual revenues ranging from about €80 million to over €85 billion.

  September, 2025

• European IT Spending and Staffing Benchmarks 2025/2026: Chapter 27: Brick-and-Mortar Retail

  Chapter 27 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pet stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 33 respondents in this sample have annual revenues ranging from about €80 million to over €85 billion.

  September, 2025

• European IT Spending and Staffing Benchmarks 2025/2026: Chapter 26: Commercial Banking

  Chapter 26 provides benchmarks for commercial banks. This subsector includes credit unions and community, regional, international, and national banks. The 17 respondents in this sample have annual revenues ranging from a minimum of about €80 million to over €40 billion.

  September, 2025

• European IT Spending and Staffing Benchmarks 2025/2026: Chapter 25: Industrial and Automotive

  Chapter 25 provides benchmarks for industrial and automotive manufacturers. The 30 respondents in this subsector make auto parts, material handling equipment, engines, machinery, vehicles, and similar durable goods. The manufacturers in the sample range in size from about €60 million to over €60 billion in annual revenue.

  September, 2025

• European IT Spending and Staffing Benchmarks 2025/2026: Chapter 24: Aerospace and Defense

  Chapter 24 provides benchmarks for aerospace and defense companies. This category includes airplane and aerospace manufacturers, makers of weapons systems, aerospace and defense research, and other defense companies. The 15 respondents in this sample range in size from a minimum of about €85 million to over €60 billion in revenue.

  September, 2025

• European IT Spending and Staffing Benchmarks 2025/2026: Chapter 23: Paper and Packaging

  Chapter 23 focuses on benchmarks for the paper and packaging subsector, encompassing various organization sizes. As a critical component of the broader process manufacturing sector, respondents in this subsector typically include pulp and paper mills, containerboard and corrugated packaging manufacturers, flexible packaging producers, specialty paper converters, and other companies involved in the production and distribution of paper-based and allied packaging materials. The 16 companies in our sample range in annual revenue from approximately €60 million to well over €15 billion, reflecting the diverse scale of operations within the industry.

  September, 2025

• European IT Spending and Staffing Benchmarks 2025/2026: Chapter 22: Chemicals

  Chapter 22 provides benchmarks for chemical manufacturers. Chemical manufacturers are, by definition, process manufacturers that produce chemical products. This subsector includes manufacturers of chemicals, petrochemicals, and other chemical products. The 19 respondents in the sample range in size from a minimum of about €135 million to around €40 billion in annual revenue.

  September, 2025

• European IT Spending and Staffing Benchmarks 2025/2026: Chapter 21: Food and Beverage

  Chapter 21 provides benchmarks for food and beverage manufacturers. The 26 respondents in the sample range in size from about €95 million to €20 billion in annual revenue. Food and beverage companies produce beverages, snack foods, meat products, seafood products, dairy products, dietary supplements, and other consumable food products. Some are suppliers to other food manufacturers or to the food service industry, while many also distribute consumer products to retailers or directly to consumers. This subsector does not include retailers of food and beverages, such as restaurants, unless they also manufacture their own food and beverage products.

  September, 2025

• European IT Spending and Staffing Benchmarks 2025/2026: Chapter 20: Life Sciences

  Chapter 20 provides benchmarks for life sciences companies. This category includes pharmaceutical makers, biotechnology product companies, and medical device manufacturers. The 16 respondents in this sample range in size from a minimum of about €75 million to over €40 billion in revenue.

  September, 2025

• European IT Spending and Staffing Benchmarks 2025/2026: Chapter 19: High-Tech Manufacturing

  Chapter 19 provides benchmarks for high-tech companies. This category includes computer products manufacturers, telecommunications equipment manufacturers, semiconductor manufacturers, aerospace and defense manufacturers,

  September, 2025

• GCCs in Europe: Trends, Challenges, and Strategic Outlook 2025

  This paper explores the evolving landscape of global competency centers (GCCs) in Europe in 2025, focusing on their strategic shift from being traditional cost centers to becoming AI-driven innovation hubs. It examines key industry adoption trends, talent management strategies, geographic hotspots attracting investments, government policies and incentives, including specific initiatives and programs, and examples of GCCs set up by leading European enterprises. The analysis draws on the latest industry reports and market insights to provide a comprehensive overview of GCC dynamics in the European region and their implications for businesses and policymakers.

  September, 2025

• Property and Casualty (P&C) Insurance Business Process Transformation 2025 Market Insights™

  The Property and Casualty (P&C) Insurance Business Process Transformation 2025 Market Insights™ assists enterprises in identifying important demand-side trends that are expected to have a long-term impact on any P&C insurance process transformation engagement. The report also highlights key challenges that P&C insurance entities face today.

  September, 2025