Latest Reports

• Mortgage Business Process Transformation 2025 Market Insights™

  The Mortgage Business Process Transformation 2025 Market Insights provides an overview of the current state of the mortgage market and its impact on mortgage BPO projects. Key trends include global rate divergence affecting revenues, high rates and affordability pressures, volatile origination and shifting purchase and refinance dynamics, housing shortages influencing demand, and digital notarization, AI, and automation transforming operations and closing timelines.

  September, 2025

• Streamlining Mortgage Operations with Digital, Efficient, and Customer-focused Processes

  The mortgage BPO industry is undergoing a transformation driven by high interest rates, affordability pressures, and evolving borrower expectations. US mortgage originations reached $1.8 trillion in 2024, while first-time buyers now account for approximately 50% of purchase loans. These factors have increased demand for mortgage business process transformation services, reflected in an 8% growth in active clients of service providers during FY 2024–2025 However, subdued origination volumes and affordability challenges have kept overall revenue growth between 6% and 11%, highlighting the continued need for operational efficiency and digital adoption. Both demand- and supply-side trends are covered in Avasant’s Mortgage Business Process Transformation 2025 Market Insights™ and Mortgage Business Process Transformation 2025 RadarView™, respectively.

  September, 2025

• Mortgage Business Process Transformation 2025 RadarView™

  The Mortgage Business Process Transformation 2025 RadarView™ assists organizations in identifying strategic partners for mortgage business process transformation by offering detailed capabilities and experience analyses for service providers. It provides a 360-degree view of key mortgage business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 60-page report highlights top supply-side trends in the mortgage business process transformation space and Avasant’s viewpoint on them.

  September, 2025

• Intelligent Sourcing to Autonomous Sites: How AI is Redefining Construction

  The engineering and construction (E&C) industry has historically lagged in digital adoption, ranking among the least digitized sectors globally. While industries such as manufacturing built robust digital backbones, construction remained anchored in legacy systems and labor-intensive practices. Avasant’s IT Spending Trends in Construction and Trade Services 2024 highlights that IT budgets in construction are not only smaller in proportion to revenue but also stretched thin across fragmented organizations and project-based models. For small and mid-sized contractors, the industry’s backbone, these constraints often limit investment in next-generation platforms.

  September, 2025

• Utilities Digital Services 2025 Market Insights™

  The Utilities Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the utilities industry. The report also highlights key challenges that enterprises face today in this space.

  August, 2025

• Utilities Digital Services: Reinventing Utilities for a Connected, Renewable World

  The utilities industry is accelerating its shift toward smarter, more connected operations as it adapts to rising demand for renewable integration and distributed energy. Providers are upgrading grid systems to handle two-way energy flows, improve local distribution, and enhance flexibility through advanced data insights. AI-powered tools are strengthening forecasting, optimizing maintenance, and enabling automated responses to outages and infrastructure issues. While balancing cost, reliability, and regulatory expectations remains a challenge, these innovations are paving the way for greater efficiency, stronger customer engagement, and a more resilient, sustainable energy network.

  August, 2025

• Utilities Digital Services 2025 RadarView™

  The Utilities Digital Services 2025 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 83-page report also highlights top supply-side trends in the utilities digital services space and Avasant’s viewpoint.

  August, 2025

• Democratizing AI Development: From Technical Silos to Enterprise-wide Enablement

  Democratizing AI development marks a shift from centralized CoEs to enterprise-wide participation, enabling business units to actively engage with AI tools. Initially, adoption was confined to data science teams, with business users limited to consuming prebuilt insights. The progression from rule-based automation to AI/ML tools has empowered nontechnical users to develop cognitive applications without writing code. Generative AI (Gen AI) and agentic AI have accelerated this trend, allowing functional teams to interact with models and build entire process workflows with AI agents. As decision-making decentralizes, enterprises must ensure governance through granular controls, explainability, and resilient fallback mechanisms.

  August, 2025

• Data Lakehouse Platforms: Enabling Democratized Data Access with Robust Governance

  As enterprises scale data-driven initiatives, data lakehouse platforms are gaining prominence for their ability to unify diverse data workloads and support advanced analytics and AI requirements. The vendor landscape continues to expand, with platforms enhancing capabilities to meet rising demands for real-time analytics, AI-ready data pipelines, and enterprise-wide data democratization. To cater to this demand, vendors are strengthening their offerings with unified data governance layers, support for open data formats, and seamless handling of multimodal data workflows. These advancements enable organizations to modernize legacy architectures, unlock new AI and analytics use cases, and drive more agile, governed, and cost-efficient data ecosystems.

  August, 2025

• Navigating Trade Alignment and the Impact of Gen AI on Freight and Logistics Enterprises

  Freight and logistics enterprises are defending margins by renegotiating contracts, adopting flexible analytics-driven pricing, diversifying revenue through the rail/air/sea mix, and expanding value-added services via digital platforms. They are tackling volatility with AI-powered scenario planning, while adding dynamic pricing engines and integrated cargo tracking for real-time control. To accelerate capability buildout, they are acquiring robotics, IoT cargo tracking, and advanced planning platforms. They are also strengthening sustainability and resilience through climate-scenario modeling, satellite/IoT monitoring, and disruption-risk analytics, while raising ESG targets with low-carbon fleets, renewable-energy warehousing, and supplier audits. Freight and logistics companies are redesigning networks around nearshoring corridors with alternative hubs and network-optimization software, and orchestrating multimodal flows across air, trucking, and warehousing to capture growth on new trade lanes. They collaborate with service providers to drive digital transformation, which requires strong technological expertise and delivery capabilities. Both demand-side and supply-side trends are covered in our Freight and Logistics Digital Services 2025 Market Insights™ and Freight and Logistics Digital Services 2025 RadarView™, respectively.

  August, 2025

• Freight and Logistics Digital Services 2025 Market Insights™

  The Freight and Logistics Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the freight and logistics industry. The report also highlights key challenges that enterprises face today in this space.

  August, 2025

• Data Lakehouse Platforms 2025 RadarView™

  The Data Lakehouse Platforms 2025 RadarView™ assists organizations in identifying strategic partners for data lakehouse solutions by offering detailed capability and experience analyses for platform vendors. It provides a 360-degree view of key data lakehouse platform vendors across the dimensions of product maturity, enterprise adaptability, and investments and innovation, thereby supporting enterprises in identifying the right platform vendors. The 49-page report highlights top supply-side trends in the data lakehouse space and Avasant’s viewpoint on them.

  August, 2025