Latest Reports

• Data Governance Awareness High but Consistent Enforcement Lags

  While all companies sell products or services, increasingly, the real value of a company rests in its data. As the value increases, so does the need to properly organize and store it and, just as importantly, protect it with good policies and procedures. Data governance policies consist of principles, guidelines, standards, roles, duties, and processes that ensure data quality and security throughout its life cycle. Although many businesses recognize the importance of data governance, they face challenges in consistently implementing best practices to make the most of their data. This Research Byte provides a summary of our full report on data governance best practices.

  May, 2024

• Institutional Challenges to Available Sustainable Solutions

  This report highlights the obstacles to sustainability posed by current top-down institutional frameworks. These structures focus on symptoms rather than root causes, hindering effective ESG goal achievement. A shift to holistic, multidimensional approaches and circular economics is needed. Collaboration across silos and outcome-focused regulatory changes can drive innovation. Existing technological and organizational solutions, if implemented, can significantly improve environmental health and sustainability.

  May, 2024

• Leveraging technology to achieve operational efficiency and enhanced customer experience

  The banking industry has undergone a significant transformation, driven by technological advancements like AI and RPA, economic fluctuations, and rising operational costs. This led to over 16% growth in Banking BPO outsourcing and a 12% increase in active clients from December 2022 to December 2023. The demand for high-value services such as customer analytics, risk, and fraud detection has risen. Geopolitical tensions have also led to a surge in nearshore outsourcing in regions like the Middle East, Africa, and Latin America. Service providers are responding by offering technology-enabled solutions and expanding into new locations.

  May, 2024

• Banking Process Transformation 2024 Market Insights™

  The Banking Process Transformation 2024 Market Insights™ assists enterprises in identifying important demand-side trends that are expected to have a long-term impact on any banking process transformation engagement. The report also highlights key challenges that banking entities face today.

  May, 2024

• Banking Process Transformation 2024 RadarView™

  The Banking Process Transformation 2024 RadarView™ provides information to assist enterprises in building a banking BPO service strategy and charting an action plan for banking process service transformation. It identifies key global banking BPO service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 71-page report highlights key industry trends in the banking process transformation space and Avasant’s viewpoint.

  May, 2024

• Data Solutions to Fuel Growth for Airports

  Modern airports face challenges such as rising passenger demand, environmental constraints, and security threats. Leveraging data can help overcome these issues, but airports must address data quality, integration, governance, and security. Providers like Microsoft, Google, AWS, and others offer advanced data solutions to enhance decision-making, customer experience, and operational efficiency. These solutions help improve operational efficiency, enhance customer satisfaction, and increase both aeronautical and non-aeronautical revenue. Effective data management is essential for airports to optimize operations and drive growth in the competitive aviation industry.

  May, 2024

• GPT-4o: The Next Frontier of Generative AI

  Since its inception in 2015, OpenAI has led the innovation in large language models, setting new AI standards with its GPT series. However, recent competition from Anthropic, Google, Meta, and Mistral introduced Gen AI models surpassing OpenAI in response speed, multilingual understanding, and multimodal processing. While OpenAI had these capabilities individually, they were scattered across multiple models. The launch of GPT-4o finally unified these features, delivering a comprehensive solution that harnesses the full spectrum of Gen AI capabilities.

  May, 2024

• Vendor Discount Report May 2024

  The largest and best discounts are often only offered to the vendors’ best customers, and buyers may find it difficult to determine whether the discount offered is typical or whether a better deal can be negotiated. The Vendor Discounts Report is designed to give procurement personnel, lessors, lessees, and departmental manager’s insight and guidance regarding current discount structures on a variety of categories of equipment in the marketplace.

  May, 2024

• Residual Value Forecast May 2024

  Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for  end-user, wholesale, and orderly liquidation values (OLV) prices.

  May, 2024

• How to Assess and Improve Supply Chain and Compliance Issues in the Petrochemical Industry

  Big petrochemical companies face many challenges arising across various dimensions such as controls, compliance, and monitoring. Issues vary from inadequate expenditure oversight, lack of performance metrics, absence of a vendor management office (VMO), and ineffective supplier management practices. Other problems are related to contract management and governance and issues related to synchronization and platform disparities.

  May, 2024

• Digital Workplace—The Top Tech Trend for 2024

  Digital workplace technologies, a relatively new category in our yearly study of technology trends, receives the best customer satisfaction score from our survey participants. Digital workplace technologies are a set of tools and electronic capabilities to allow workers to communicate and collaborate virtually from anywhere. The pandemic originally served as a springboard for the surge in this technology. But many companies, recognizing the value these tools provided during remote work, are now adopting or expanding their use to support ongoing remote or hybrid work models. This Research Byte provides a look at the customer satisfaction rating for digital workplace technologies, as well as an overview of our Technology Trends 2024.

  May, 2024

• Worldwide Technology Trends 2024

  This study is designed to give business leaders insight into the adoption, investment, and customer experience for 15 technologies in each category. It provides a glimpse into how quickly an emerging technology is being adopted, how deeply more established technologies penetrate the market, and how positive the customer experience is with each of them. The study also delves into the specific types of solutions under consideration. By understanding the adoption trends, investment activity, and customer experience, decision-makers are in a better position to assess the potential risks and rewards of investing in each of these technologies. They also can gain insight into just how aggressively competitors and peers are investing in them.

  May, 2024