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This chapter provides composite metrics for all survey respondents across all sectors and organization sizes. The sample includes over 300 organizations and is stratified by size and sector as described in the survey methodology section. Respondents must have at least $50 million in annual revenue or IT spending greater than $1 million, and maintain at least some operations in the US or Canada. There is no upper limit on the size of survey respondents.
The travel and transportation industry is at a pivotal moment. As global supply chains grow more complex and customer expectations rise, organizations must evolve beyond traditional models to remain competitive. Artificial Intelligence (AI), the Internet of Things (IoT), and real-time analytics are no longer emerging technologies—they are essential tools for driving integration across customer experience, operations, and supply chains.
Global Capability Centers (GCCs), once seen primarily as cost-effective back offices, are undergoing a profound transformation. Traditionally focused on transactional tasks and operational efficiency, GCCs are now emerging as strategic enablers that drive innovation, agility, and enterprise-wide value creation.
Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for end-user, wholesale, and orderly liquidation values (OLV) prices.
The Computer Economics Market Value Reports provide information on the most commonly traded machines and systems at the time the report is published. The values shown are the composites of a range of quotes acquired from sources within the industry deemed reliable, accuracy of the information presented is not guaranteed. Resources are eBay, Insight, NewEgg, CDW, ETB-Tech, Amazon, Savemyserver, TheServerStore, LoadBalancer, NetworkOutlet, Netsyst-Direct, TigerDirect, and others as well as online sales companies and appraisals.
In this quarterly report for CQ4 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
The Global Competency Center (GCC) Services 2025 Market Insights™ equips stakeholders with a deep understanding of the current landscape and future trajectory of the GCC market, serving as a valuable tool for strategic planning and decision-making.
Over the past three years, GCCs have grown rapidly, with India offering significant untapped potential. As they mature, GCCs are becoming strategic assets for monetization, increasingly focusing on innovation and driving demand for digital and ER&D talent and hence, paving the way for innovation hubs. Additionally, collaborations between GCCs and service providers are on the rise, enabling quick scaling of operations and fostering stable partnerships. This evolution offers a clear view of the evolving GCC landscape, emerging opportunities, and the strategic value GCCs can unlock through transformation and innovation.
The Global Competency Center Services 2025 RadarView™ helps enterprises craft a robust strategy for GCC services based on industry outlook and best practices. The report can also aid them in identifying the right partners and service providers to accelerate their GCC journey across the value chain. The 62-page report also highlights top market trends in the GCC services space and Avasant’s viewpoint.
The Multisourcing Service Integration 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any MSI project. The report also highlights MSI challenges that enterprises face today.
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