Latest Reports

• Big Data Analytics

  "How can rice production in India, affect wheat output in the US, the shipping industry in Norway and the rubber industry in South America?" This was the opening statement of a commercial aired by T. Rowe Price. It is baffling to think that there is a connection between sectors that seem to be so disconnected from each other. But today, this is most certainly a reality.

  December, 2015

• Digital Enterprise: Market Leaders of Tomorrow

  The digital revolution has changed the paradigms of global connectivity and customer empowerment. Enterprises are undertaking significant transformational exercises to become digitally relevant and create competitive differentiation. Statistics about the phenomenal mobile growth confirms that 93 percent of the total global population is connected by mobile, 26 percent is on social media, 35 percent is already connected through the internet, and global broadband penetration stands at 21 percent.

  May, 2015

• IT Security Incident Management Has Room To Grow as a Best Practice

  Despite a seeming rise in high-profile security breaches, IT organizations have been somewhat slow to embrace formal methodologies for responding to security breaches, assessing the vulnerabilities, and coming up with solutions to prevent future incidents. This Research Byte looks at the various factors which we use to establish a maturity profile for security incidence management.

  March, 2015

• Building SMAC Strategies for Futuristic Organizations: The New Technology Foundation

  Disruptive technologies like social, mobile, analytics and cloud (SMAC) are ushering in revolutionary changes into how organizations compete and engage with stakeholders. Organizations are embracing SMAC as enablers for next generation business models that are simplistic and yet impactful for the world around us.

  January, 2015

• Poised to Scale Up the IT-CPM Value Chain: Egypt’s Recipe for Success

  The “Digital Revolution” is expected to drive many of the anticipated global sourcing trends, which will cut across industries and have a profound effect on how businesses evolve and transform their operating models. The Digital Age is breaking traditional technology barriers and transforming service delivery through highly globalized and innovative business models.

  January, 2015

• End of Era: Computer Economics Publishes Final Print Edition

  After 36 years in print, Computer Economics announced today that it will end publication of its monthly journal, the Computer Economics Report, with its December 2014 issue. As has been the case for many years, all research printed in the CER will continue to be available through the firm’s website at www.computereconomics.com.

  December, 2014

• How Human Cloud and Infrastructure Cloud are Changing the BPO Sector

  The Human Cloud and the Cloud Infrastructure are defining a new alternative to the traditional BPO services in various key segments of work. Service providers need to differentiate and invest in this transformative model and buyers need to re-organize their service strategies. The Human Cloud services are only going to grow more sophisticated and will take up a significant portion of the BPO pie in the years to come.

  November, 2014

• Internet of Things: Consumerisation of Technology

  Technology democratization has weaved an ecosystem powered by intelligent systems, connectivity services, analytics, and technology infrastructure to deliver services. With internet as the backbone of disruptive technology referred as "Internet of Things", is expected to propel consumer and business demands for adoption of innovative solutions in most industry verticals.

  August, 2014

• Driving Healthcare Efficiency through Transformational Sourcing

  The signing of the Patient Protection and Affordable Care Act (ACA) into law in 2010 along with subsequent provisions and amendments taking into effect from 2011 to 2013 marked a complete transformation of the U.S healthcare eco-system. The ACA represents a landmark moment that has affected the entire healthcare community, including citizens, businesses, healthcare payers & insurance companies and healthcare providers (hospitals, clinics, and physicians). 

  April, 2014

• Revolutionizing Customer Experiences Through SMAC

  The relationship between consumers and enterprises has never been as intrigued as in the 21st century. As digital technologies augmented by SMAC are creating new touch points for enterprises to awe their consumers, we are witnessing the evolution in consumer experiences. Social, mobility, analytics, and cloud are the nexus of forces, which will reshape how consumers experience a brand.

  April, 2014

• The Future of BPO: How Human Cloud and Infrastructure Cloud are changing the Game

  The Human Cloud and the Cloud infrastructure are defining a new alternative to the traditional BPO services in various key segments of work. It is fast changing the dynamics of how the BPO industry has been operating. Service providers, in order to differentiate and avoid the commoditization penalty, will need to invest in this transformative model to stay competitive.

  April, 2014

• Sourcing Trends 2014: The Year of Transformation

  As we welcome 2014, global sourcing is witnessing changes driven by fast-paced technology, development of customized service offerings, and emergence of new business paradigms. The market is expected to go northwards with stronger contributions from Americas and increased demand in Europe and Asia Pacific. Avasant believes that innovation led transformation will have a significant impact on shaping the sourcing landscape in 2014.

  March, 2014