Latest Reports

• Property and Casualty Insurance Management Software 2023 RadarView Scan™

  Avasant’s Property and Casualty Insurance Management Software 2023 RadarView Scan™ helps enterprises in evaluating key vendors providing P&C insurance management software. The 29-page report also highlights how vendors leverage their capabilities to provide P&C insurance management services to address these challenges.

  December, 2023

• Generative AI: A Key Enabler of Personalized and Intelligent CX

  Generative AI is poised to transform customer-facing functions, including marketing, sales, commerce, and customer service. This research byte explores the enterprise applications and use cases of generative AI within the customer experience (CX) landscape, from automating content creation, personalizing product recommendations, and analyzing customer feedback to self-service automation. It also highlights how generative AI can significantly boost personalization and drive intelligent CX. Finally, it lays out key considerations for enterprises when adopting generative AI in their CX endeavors, including the need for unified customer data, external partners to speed up implementations, and ensuring content quality and data access control.

  December, 2023

• Dare to Compare: Getting Value from IT Spending Benchmarks

  Benchmarking is the key to measuring an organization’s IT budget against industry peers. Whether the goal is to compare the organization’s IT spending levels, defend current spending levels, justify new spending requests, or find opportunities for cost reduction, benchmarking is an effective way for IT executives to optimize their IT budgets and better focus their efforts to achieve a state of continuous improvement. This Research Byte summarizes the full report, Best Practices for Benchmarking Your IT Budget Ratios.

  December, 2023

• Best Practices for Benchmarking Your IT Budget Ratios

  Benchmarking is a popular way for IT executives to justify their IT budgets and better focus their efforts to achieve a state of continuous improvement. Whether it is to compare their IT spending levels with industry peers, defend current spending levels, justify new spending requests, or identify opportunities for cost improvement, benchmarking is the best way to objectively measure an organization’s IT budget against industry standards.

  December, 2023

• IT and Apps Managed Services Pricing and Solution Trends: H2 2023

  In this report, Avasant provides key information on solutions and pricing trends for the IT and apps managed services industry in the past 12 months. The report covers several aspects, including market trends, pricing model trends, and pricing and staffing trends in the space. The geographical scope of the report is global, although there is an emphasis on data points from North America. The report leverages valuable insights from our enterprise interactions, ongoing market research, data collection through primary research, and the AvaMark™ Price Benchmarking database.

  December, 2023

• Generative AI Shifting the Paradigm for Business and Data Analytics

  With the rise of generative AI, enterprises are entering a new paradigm when it comes to business and data analytics, and it is poised to bring challenges. Business and data analytics continues to grow, but the satisfaction level is only moderate. As data analytics are only going to get more complicated with Gen AI, it is important to meet the challenges of data analytics head-on. This Research Byte discusses these challenges and summarizes our full report on business and data analytics technologies.

  December, 2023

• Business and Data Analytics Adoption Trends and Customer Experience 2023

  Enterprises may be entering a new paradigm when it comes to business and data analytics. This may be characterized as the third phase of data usage inside the IT department. First came the use of retrospective data, where data was collected and used to analyze and understand previous performance. Second came predictive analytics, where past data was used to predict the future and make enterprise decisions. Most organizations are still mastering this phase.

  December, 2023

• IT Wages to Rise 3.0% at the Median in 2024, Salary Study Finds

  Despite lingering questions about the economy, unemployment remains at low levels and inflation is coming under control. We anticipate modest upward pressure on IT personnel wages in 2024. Overall, our IT Salary Report 2024 anticipates that average wages for IT workers will rise 3.0% in 2024. This is lower than the 4.0% we projected the past two years, but it still shows a strong IT job market, especially considering a fair number of high-profile layoffs in the tech industry earlier in 2023.

  December, 2023

• IT Salary Report 2024

  The Avasant IT Salary Report 2024 provides total compensation for 82 IT job functions for more than 400 US metro areas and 20 industry sectors. The executive summary also provides our forecast for pay raises and hiring in 2024 and includes job descriptions for each job function. The salary tables are provided as a downloadable Microsoft Excel workbook, with total salaries reported at the 10th, 25th, 50th (median), 75th, and 90th percentiles.

  December, 2023

• Blockchain Services: Charting the Path to New Opportunities in Blockchain

  Over the past two years, enterprise adoption of blockchain services has increased gradually, with more projects moving to the production stage. Financial services lead this trend due to the increased traction for use cases such as cross-border payments and trade finance, P2P transactions, and asset tokenization; however, challenges persist, hindering mass adoption. In addition, the application of blockchain to drive sustainability initiatives has emerged as a new lever to enhance trust and transparency. To tap into emerging use cases and address the developments above, service providers emphasize inorganic expansion and asset development. Both demand- and supply-side trends are covered in Avasant’s Blockchain Services 2023–2024 Market Insights™ and Blockchain Services 2023–2024 RadarView™, respectively.

  December, 2023

• Blockchain Services 2023–2024 Market Insights™

  The Blockchain Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that can help enterprises identify key application areas and use cases and develop a strategy around blockchain adoption. The report also highlights Avasant’s viewpoint on key technology and blockchain-related trends that are expected to have a long-term impact on any digital transformation projects.

  December, 2023

• Blockchain Services 2023–2024 RadarView™

  Avasant’s Blockchain Services 2023–2024 RadarView™ provides information to assist enterprises in identifying key application areas and use cases and developing a strategy around blockchain adoption. It helps organizations in charting out an action plan to drive blockchain initiatives. The report identifies key service providers who can help companies expedite business transformation by leveraging blockchain. It brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 67-page report also highlights key industry trends in the blockchain space and Avasant’s viewpoint on them.

  December, 2023