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  • Fig3ITAssetManagementBestPractice - IT Asset Management Adoption and Best Practices 2019

    IT Asset Management Adoption and Best Practices 2019

    IT organizations often find it difficult to track all of the information about IT assets, such as hardware and software licenses, along with critical data such as location, configuration, and renewal dates. In response, companies have worked to set up IT asset management and configuration management systems, and processes to bring IT assets into a common management framework. In this report, we describe why IT asset management is an important process and the challenges it faces.

    August, 2019

  • QAstaffing2020Fig1 - IT Quality Assurance Staffing Ratios 2020

    IT Quality Assurance Staffing Ratios 2020

    Staffing levels for IT quality assurance personnel are in a state of flux for several reasons, including the new ways in which software is being developed and the varying needs of industry sectors. In this report, we first evaluate recent changes in IT QA staffing levels. We then provide three benchmarks by organization size and by sector: QA staff as a percentage of the IT staff, QA staff as a percentage of the Application Group, and applications per QA staff member.

    October, 2020

  • Fig1HowCEOcanBecomeIrrelevant - Elevating the Role of the CIO

    Elevating the Role of the CIO

    CIOs are being asked to expand their role to support business change and innovation while they are struggling with maintaining aging infrastructure and declining resources. This report provides guidance for CIOs on how to elevate their role within the organization to one that has a meaningful influence on meeting strategic business objectives.

    December, 2011

  • Fig1ApproachestoBenchmarking - Three Ways to Benchmark IT Spending

    Three Ways to Benchmark IT Spending

    Benchmarking is a time-tested way for IT executives to justify their IT budgets and focus on continuous improvement. Whether it is to compare their IT spending levels with industry peers, defend current spending levels, justify new spending requests, or identify opportunities for cost improvement, benchmarking is the only way to objectively measure an organization’s IT budget against industry standards.

    February, 2013

  • PrimaryImages IAtools2020 - Intelligent Automation Tools 2020 RadarView™

    Intelligent Automation Tools 2020 RadarView™

    The Intelligent Automation Tools 2020 RadarView™ report is designed to help enterprises identify the right tool vendor for implementing and scaling their automation engagement. It assesses the tool vendors basis their hyperautomation capabilities across the entire automation toolkit, flexibility in the pricing model, efforts to reduce TCO, maturity and scale of operations, and initiatives to increase citizen development and democratize RPA.

    October, 2020

  • Primaryimage Enterprise security2020 - Enterprise Security Orchestration Platforms 2020 RadarView™

    Enterprise Security Orchestration Platforms 2020 RadarView™

    The Enterprise Security Orchestrion Platforms 2020 RadarView™ report is designed to help enterprises make strategic decisions to identify the best security orchestration platform to build their SOC. It assesses the platform providers based on automation capabilities, the number of predefined playbooks, built-in integrations, flexibility in the pricing model, efforts to reduce TCO, and the maturity and scale of the operation.

    October, 2020

  • Fig3ITILadoption2019 - ITIL Adoption Unlikely To Show Significant Growth

    ITIL Adoption Unlikely To Show Significant Growth

    Although large IT organizations are continuing to embrace the Information Technology Infrastructure Library (ITIL), the number of organizations committed to full ITIL implementation remains relatively small. When practiced correctly, ITIL should have a deep impact on an IT organization’s core processes. This Research Byte provides a summary of our full report on ITIL adoption and best practices.

    April, 2019

  • MoneyShot IA Tools2020 - Intelligent Platforms Changing the Automation Landscape

    Intelligent Platforms Changing the Automation Landscape

    The RPA industry has shifted toward hyperautomation, which leverages AI, ML, and NLP to enable end-to-end automation. Tool vendors have evolved their solutions into enterprise-class suites covering the entire automation lifecycle by bundling process discovery, workflow orchestration, prediction and recommendation, document processing, analytics, and unified dashboards. Software vendors such as SAP, Microsoft, IBM, and Oracle have also entered the AI-led automation marketplace by embedding automation in their applications and platforms, organically or inorganically.

    October, 2020

  • products for post events ce10 15 - Computer Economics: Revisiting the Impact of COVID-19 on IT Organizations in 2020

    Computer Economics: Revisiting the Impact of COVID-19 on IT Organizations in 2020

    Computer Economics: Impact of the Coronavirus Pandemic on IT Budgets in 2020 At the beginning of 2020, IT organizations were poised for another year of strong IT operational budget growth—and then the global coronavirus pandemic struck. IT leaders are changing their priorities for new projects as a result of COVID-19. Based on the results of the 31st annual Computer Economics IT spending survey just completed, Avasant’s digital forum “Computer Economics: Impact of the Coronavirus Pandemic on IT Budgets in 2020” discussed how companies are responding to the crisis.

    October, 2020

  • Fig1DataMgtStaffingratio2020 - Data Management Staffing Catching up with Data Explosion

    Data Management Staffing Catching up with Data Explosion

    The data explosion is finally making an impact on data management staffing. Through the middle of the 2010s, data management head count plateaued. But in the last two years, data management staffing has risen sharply. This Research Byte examines the reasons for the slowing trend and provides a summary of our full report on server support staffing ratios.

    September, 2020

  • Fig3ITILadoption2019 - Information Technology Infrastructure Library Adoption and Best Practices 2019

    Information Technology Infrastructure Library Adoption and Best Practices 2019

    Although large IT organizations are continuing to embrace the Information Technology Infrastructure Library (ITIL), the number of organizations committed to full ITIL implementation remains relatively small. This report begins with a brief explanation of ITIL’s history and current framework for IT service management, including its relationship with new approaches to change management, such as DevOps.

    April, 2019

  • Fig3PenetrationTesting2020 - Penetration Testing Just the Beginning of Good Security

    Penetration Testing Just the Beginning of Good Security

    Penetration testing is just one part of a comprehensive security program that needs to be taken seriously long before the white hats are called in. This consistent, formal process is what is missing many penetration testing efforts. This Research Byte looks at the process to make penetration testing most effective.

    February, 2020