Latest Reports

• Low-Code, No Code, No Devs?

  The process of developing and maintaining enterprise applications is changing. Agile methodologies and DevOps are contributing factors to the decline in application developer staffing ratios. Low-code/no-code, rapid application development approaches that aim to reduce coding and application development times further reduce the need for developers. Developers still make up the largest portion of most IT organizations, and they are quite expensive. Therefore, IT leaders should assess their developer needs in order to optimize their personnel budgets. This research byte summarizes our full report, Application Developer Staffing Ratios.

  November, 2022

• Application Developer Staffing Ratios 2022

  The process of developing and maintaining enterprise applications is changing. Agile methodologies and DevOps are contributing factors to the decline in application developer staffing ratios. Low-code/no-code, rapid application development approaches that aim to reduce coding and application development times further reduce the need for developers. Developers still make up the largest portion of most IT organizations, and they are quite expensive. Therefore, IT leaders should assess their developer needs in order to optimize their personnel budgets.

  November, 2022

• Property and Casualty Insurance Digital Services 2022–2023 RadarView™

  The Property and Casualty Insurance Digital Services 2022–2023 RadarView™ can help property and casualty insurers craft a robust strategy for digital transformation based on the industry’s outlook and best practices. The report can aid businesses in identifying the right partners and service providers to accelerate digital adoption. The 103-page report also identifies key service providers and system integrators that can help enterprises in their digital transformation journeys.

  October, 2022

• Property and Casualty Digital Services: Raising the Bar in Customer Experience

  Property and casualty (P&C) insurers are working to meet growing customer expectations amid the increasing cost of claims, intense competition from new entrants, and a changing regulatory environment. They are leveraging digital technologies to settle claims faster, improve underwriting, and detect fraud. Leading service providers support these efforts by providing insurance domain knowledge and technological expertise. These emerging trends are covered in Avasant’s Property and Casualty Insurance Digital Services 2022–2023 RadarView™.

  October, 2022

• Desktop Support Outsourcing Gains Popularity

  The question of whether to turn over the desktop support function to a service provider is a critical and surprisingly complicated one. Our research shows that there is a strong cost advantage to outsourcing desktop support tasks, but many organizations have reported negative service experiences. This research byte summarizes our full report on desktop support outsourcing.

  October, 2022

• Desktop Support Outsourcing Trends and Customer Experience 2022

  The question of whether to turn over the desktop support function to a service provider is a critical and surprisingly complicated one. Our research shows there is a strong cost advantage to outsourcing the desktop support function, but other factors, including giving up control, can lead to problems. Nevertheless, 51% of IT organizations are outsourcing at least some of their desktop support function, making this one of the most popular functions to outsource, according to our annual IT Outsourcing Statistics study.

  October, 2022

• No Retreat from the Digital Workplace

  Over the past two years, pandemic lockdowns led to a huge boost in the adoption of digital workplace technologies to enable remote work. But even though workers are returning to offices, organizations are not returning to old ways of working. The digital workplace is here to stay. This Research Byte summarizes our full report, Digital Workplace Technologies Adoption Trends and Customer Experience.

  October, 2022

• Digital Workplace Technologies Adoption Trends and Customer Experience 2022

  Digital workplace technologies are a set of tools and electronic capabilities that allow workers to communicate and collaborate virtually from anywhere. They are used to create the digital workplace, which integrates the technologies into a single environment. These tools took on additional significance during COVID-19 lockdowns but remain important as many companies have adopted more hybrid work since seeing how well it worked during lockdowns.

  October, 2022

• Oracle Charging Ahead with Cerner Integration but Big Hill to Climb

  It’s been almost a year since Oracle announced its costly acquisition of Cerner, a giant provider of digital systems to healthcare companies. But it’s been a difficult year with more challenges ahead. The $28.4 billion acquisition closed in June. It’s the largest in Oracle’s history, nearly three times the size of its PeopleSoft acquisition in 2005. Oracle’s mission is to rewrite the Oracle Cerner electronic health record (EHR) system, add capabilities, and give it a modern, cloud-based foundation.

  October, 2022

• Organizations Increasingly Looking for Outside Help with Disaster Recovery

  If there were ever any questions about the need for disaster recovery planning, those doubts were dispelled over the past few years. A worldwide pandemic, power outages, wars, and cyberattacks exposed those organizations that were not fully prepared to respond to those disruptions. But what if the IT organization does not have the resources or the capability to do it all in-house? This is why many organizations are turning to disaster recovery outsourcing providers to step into the gap. This Research Byte analyzes the five-year trend in DR outsourcing.

  September, 2022

• From Optimization to Automation: Achieving Greater Business Value in the Cloud

  IT has undergone a fundamental and permanent change over the past two years. While enterprises had already embarked on their digital journey, the rapid shift to remote working during the pandemic, and the need for digital channels for customer engagement further propelled the demand for cloud services. For many IT organizations today, any new financial investment is prioritized toward cloud spending. The two main uses of these funds are: investing in cloud infrastructure to leverage advanced technologies like artificial intelligence (AI), machine learning (ML), and the Internet of Things (IoT); and migrating legacy workloads to cloud native or (creating) modernized workloads to enhance digital engagement with customers, accommodate a remote workforce and bring agility into their operations.

  September, 2022

• Driving digital transformation with IT and OT convergence

  Manufacturers are under constant pressure to increase automation, lower costs, and leverage smart manufacturing. But, in doing so, they face multiple challenges. These include scaling their digitalization initiatives, bridging data silos, and future-proofing systems. These goals require greater integration of data between what is commonly known as information technology (IT) and operational technology (OT). This research byte outlines what manufacturers should do to integrate IT and OT to reap the full benefits of digital transformation. We also highlight one services firm, Hitachi Vantara, as an example of a service provider addressing this emerging need through its set of products and services for IT and OT convergence.

  September, 2022