Areas of Interest
Content Type
Industries
- Aerospace and defense
- Banking, Financial Services, and Insurance
- Energy and Resources
- Federal Government
- Healthcare and life sciences
- High-tech and telecommunications
- Higher Education
- Media and entertainment
- Private equity
- Public Sector
- Retail and manufacturing
- Social Impact Institutions
- Travel and transportation
Technologies
- Artificial Intelligence
- Automation
- Blockchain
- Business and data analytics
- Cloud
- Customer relationship management (CRM)
- Cybersecurity
- Digital Services
- Enterprise resource planning (ERP)
- Human capital management (HCM)
- Internet Of Things
- Machine Learning
- Networking
- Supply chain management (SCM)
- Virtual reality/Augmented reality
Areas of Interest
Latest Reports
IT Spending and Staffing Benchmarks 2024/2025: Chapter 37: Professional Services
Chapter 37 provides benchmarks for professional services organizations. The 35 respondents in the sample range in size from a minimum of about $50 million to about $20 billion in annual revenue. This subsector includes firms that provide professional services, including legal, accounting, financial advice, consulting, marketing, and other services.
IT Spending and Staffing Benchmarks 2024/2025: Chapter 36: Healthcare Clinics and Doctors’ Offices
Chapter 36 provides benchmarks for healthcare clinics and doctors’ offices. The 22 respondents in this subsector range in size from $50 million to around $100 billion in annual revenue. This category includes health clinics, urgent care, optometry chains, and even large retailers who have begun some basic healthcare operations.
IT Spending and Staffing Benchmarks 2024/2025: Chapter 35: Hospitals
Chapter 35 provides benchmarks for hospitals. The 29 respondents in this subsector range in size from $50 million to around $15 billion in annual revenue. This category includes community hospitals, university hospitals, nonprofit hospitals, health clinics, healthcare systems, and regional healthcare providers.
IT Spending and Staffing Benchmarks 2024/2025: Chapter 34: Utilities
Chapter 34 provides benchmarks for utilities. The 38 respondents in this subsector range in size from $85 million to $100 billion in annual revenue. This category includes gas and electric utilities, power transmission distributors, water and power utilities, and telecommunications service providers.
IT Spending and Staffing Benchmarks 2024/2025: Chapter 33: Oil and Gas
Chapter 33 provides benchmarks for oil and gas producers and midstream distributors across all organization sizes. The 15 respondents in this sector include integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about $50 million to more than $100 billion in annual revenue.
Driving Employee Experience and Productivity by Leveraging AI and Analytics
Enterprises are increasingly adopting emerging technologies like AI and analytics to enhance employee experience, boost productivity, and improve collaboration between remote and in-office workers. They are leveraging generative AI to deploy chatbots for quicker ticket resolution, multilingual support, personalized messaging, faster data retrieval, and rapid detection of security threats. Organizations prefer partnering with service providers that offer proprietary tools and platforms for service desks, virtualization services, unified communication collaboration, and employee experience to accelerate deployment and streamline operations.
Avasant Digital Workplace Services 2024 RadarView™
The Digital Workplace Services 2024 RadarView™ assists organizations in identifying strategic partners for workplace transformation by featuring detailed capabilities and analyses of leading service providers. It provides a 360-degree view of key digital workplace services providers across practice maturity, partner ecosystem, and investments and innovation. The 76-page report highlights top supply-side trends in the digital workplace services space and Avasant’s viewpoint on them.
IT Spending and Staffing Benchmarks 2024/2025: Chapter 17: Nonprofits and Charitable Organizations
Chapter 17 provides benchmarks for nonprofits and charitable organizations. This sector includes local and national charity organizations, conservation groups, youth development organizations, organizing bodies, and other nonprofit organizations. We do not include organizations where the nonprofit status only reflects the entity type. Nonprofit hospitals are an example. They operate from an IT perspective in a way that is not significantly different from for-profit hospitals. The 21 respondents in the sample range in size from a minimum of about $50 million to over $300 million in annual revenue.
Data Center Managed Services 2024 Market Insights™
The Data Center Managed Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any data center management project. The report also highlights key implementation challenges that enterprises face today.
IT Spending and Staffing Benchmarks 2024/2025: Chapter 16: Government
Chapter 16 provides benchmarks for government organizations. The 29 respondents in the sample range in size from about $44 million to $40 billion in annual revenue. The category includes city and county governments, federal and state agencies, law enforcement agencies, organizations that provide IT services to government agencies, and other government organizations.
