IT Outsourcing Studies – Reports Overview
This research category includes our annual study on IT management best practices as well as more in-depth reports on selected IT management topics, including IT security practices.
IT Outsourcing Statistics
The IT Outsourcing Statistics report is our flagship annual study on IT outsourcing. The report provides an overview of current trends in IT outsourcing spending as well our analysis of how the frequency and level of IT outsourcing is changing for 11 IT functions.
Our current study covers outsourcing statistics for application development, application management, cloud infrastructure management, data center operations, desktop support, disaster recovery, help desk, IT security, network operations, systems implementation/integration and web operations.
This report is based on our latest survey of IT organizations in the US, Canada, and Europe.
Individual Outsourcing Reports
Throughout the year, we publish detailed reports on outsourcing activity for various IT functions.
- Desktop Support (June 2024)
- Network Operations Outsourcing Trends and Customer Experience (Feb. 2024)
- Application Development Outsourcing Trends and Customer Experience (Feb. 2024)
- Web Operations Outsourcing Trends and Customer Experience (Feb. 2024)
- Application Management (Dec. 2023)
- IT Security (Nov. 2023)
- IT Help Desk (Nov. 2023)
- System Implementation/Integration (Nov. 2023)
- Data Center Operations (July 2023)
- Database Administration (June 2023)
- Disaster Recovery (June 2023)
Additional Reports
For a full list of reports, including those not listed above, use our report filtering capability
