Long-time users of Microsoft products are finding themselves in that familiar but disconcerting position again as they enter the e-business realm. Just as Microsoft did with Windows and the Internet, it is once more planning on a grand scale, delaying software launch dates, and confusing potential customers. Despite these drawbacks, the likelihood of Microsoft eventually bringing successful electronic commerce to market is high. And if the products even come close to their grandiose goals, the software will solve many problems for electronic merchants.
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