IDB President Luis Alberto Moreno predicted that automation would slash Caribbean contact center jobs by 50%. Vendors in the region weigh in on the accuracy of his statements.
Brexit, the shorthand notation for Britain’s exit for the European Union, may have long-standing repercussions on the global economy, particularly on the technology services market.
A Digital tsunami is sweeping through the industry, forged by the convergence of changing consumer patterns, evolving business models and rapid technology shifts. Digital transformation is affecting each and every industry, albeit to different levels.
A Digital tsunami is sweeping through the industry, forged by the convergence of changing consumer patterns, evolving business models and rapid technology shifts. Digital transformation is affecting each and every industry, albeit to different levels.
A Digital tsunami is sweeping through the industry, forged by the convergence of changing consumer patterns, evolving business models and rapid technology shifts. Digital transformation is affecting each and every industry, albeit to different levels.
A Digital tsunami is sweeping through the industry, forged by the convergence of changing consumer patterns, evolving business models and rapid technology shifts. Digital transformation is affecting each and every industry, albeit to different levels.
