Warning of Automation Becoming a “Death-Knell” for Caribbean Services is Premature
IDB President Luis Alberto Moreno predicted that automation would slash Caribbean contact center jobs by 50%. Vendors in the region weigh in on the accuracy of his statements.
Impacts of Brexit on Global Sourcing of Technology and Business Services
Brexit, the shorthand notation for Britain’s exit for the European Union, may have long-standing repercussions on the global economy, particularly on the technology services market.
