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Life and Annuities Insurance: Reshaping Customer Experience with Digital Technology
Amid evolving customer demands, the life and annuities (L&A) insurance industry has been under pressure to offer personalized digital experiences and launch innovative insurance products to tap into new customer segments. To alleviate this pressure, L&A insurers are adopting digital technologies to overcome legacy challenges, augment distribution channels, and enhance customer experience. They are also streamlining operations and launching sustainable insurance products. As this requires a strong insurance domain knowledge and technological expertise, L&A insurers are collaborating with service providers for digital transformation. Both demand-side and supply-side trends are covered in our Life and Annuities Insurance Digital Services 2023–2024 Market Insights™ and Life and Annuities Insurance Digital Services 2023–2024 RadarView™, respectively.
July, 2023
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Insurance Digital Services 2021-2022 RadarView™
The Insurance Digital Services 2021-2022 RadarView™ report provides information to assist enterprises in charting out their action plan for digital transformation. It identifies key global service providers and system integrators that can expedite their digital transformation journey. It also brings out detailed capability and experience analyses of leading vendors to assist insurers in identifying strategic partners. The 103-page report also highlights key industry trends in the insurance space and Avasant’s viewpoint on them.
January, 2021
Digital Insurance
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