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  • Untitled 3 27 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 24: Commercial Banking Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 24: Commercial Banking Subsector Benchmarks

    Chapter 24 provides benchmarks for commercial banks. This subsector includes credit unions and community, regional, international, and national banks. The 15 respondents in this sample have annual revenue ranging from a minimum of about $50 million to over $42 billion.

    July, 2022

  • ISS RB 2 - Big Quit Hits IT

    Big Quit Hits IT

    In recent years, turnover has been low and steady among IT organizations. So when the “Big Quit” started to make headlines, the perception was that it was primarily led by lower-paid, less-educated workers looking for better pay. But as the headlines started referring to the “Big Quit” as the “Great Resignation,” it became clear that all types of employees in all types of jobs were leaving. Employees, driven by a combination of inflation, a need for more flexible or safer work environments, better work-life balance, the expense of childcare, and other personal reasons, were on the market for different job opportunities—even in IT. This research byte is a brief description of our findings on this subject in our IT Spending and Staffing Benchmarks 2022/2023 study.

    July, 2022

  • Landscape CE ISS report 16 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 13: Transportation and Logistics Sector Benchmarks

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 13: Transportation and Logistics Sector Benchmarks

    Chapter 13 provides benchmarks for the transportation and logistics sector. The 18 respondents in this sample range in size from a minimum of $55 million to over $40 billion. The category includes organizations that operate buses, trucks, railways, airlines, barges, and ships. The sector also includes logistics companies that transport goods and transportation companies as well as regional transportation authorities that move people.

    July, 2022

  • Landscape CE ISS report 05 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 3B: Benchmarks for Midsize Organizations

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 3B: Benchmarks for Midsize Organizations

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, cosmetics, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 56 respondents in the sample range in size from a minimum of about $50 million to a maximum $60 billion in annual revenue.

    July, 2022

  • Landscape Covers 26 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 23: Industrial and Automotive Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 23: Industrial and Automotive Subsector Benchmarks

    Chapter 23 provides benchmarks for industrial and automotive manufacturers. The 31 respondents in this subsector make auto parts, aviation products, material handling equipment, engines, machinery, vehicles, and similar capital goods. The manufacturers in the sample range in size from about $50 million to over $100 billion in annual revenue.

    July, 2022

  • Jamie Siminoff - An Innovator’s Story: Creating a Business for Lasting Success

    An Innovator’s Story: Creating a Business for Lasting Success

    Ring, the first provider of video doorbells, is an interesting case study in innovation. Jamie Siminoff founded the firm in 2013, and, despite walking away from an episode of Shark Tank with no money, grew it to disrupt the home security industry. He eventually sold Ring to Amazon in 2018 for over $1 billion. This Research Byte provides a summary of Siminoff’s keynote and fireside chat at Avasant’s Empowering Beyond Summit earlier this year.

    July, 2022

  • Landscape CE ISS report 15 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 12: Professional and Technical Services Sector Benchmarks

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 12: Professional and Technical Services Sector Benchmarks

    Chapter 12 provides benchmarks for professional and technical services organizations. The 58 respondents in the sample range in size from a minimum of about $50 million to about $40 billion in annual revenue. The sector includes firms that provide professional and technical services, including engineering, legal, accounting, financial advice, consulting, marketing, research, and other services.

    July, 2022

  • Landscape CE ISS report 04 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 3A: Benchmarks for Small Organizations

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 3A: Benchmarks for Small Organizations

    Chapter 3A provides benchmarks for small organizations, across all sectors. Small organizations are defined as those having IT operational budgets of less than $5 million. For a complete description of all metrics, please see the full study description. There are 79 respondents in the small-company sample.

    July, 2022

  • Landscape Covers 25 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 22: Food and Beverage Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 22: Food and Beverage Subsector Benchmarks

    Chapter 22 provides benchmarks for food and beverage manufacturers. The 23 respondents in the sample range in size from about $65 million to $60 billion in annual revenue. Food and beverage companies produce beverages, snack foods, meat products, seafood products, dairy products, dietary supplements, and other consumable food products. Some are suppliers to other food manufacturers or to the food service industry, while many also distribute consumer products to retailers or direct to consumers.

    July, 2022

  • Outsourcing Profile Newtork - Network Operations Outsourcing Trends and Customer Experience 2022

    Network Operations Outsourcing Trends and Customer Experience 2022

    Network operations is a mature but evolving outsourcing category with a wide assortment of top IT and telecom industry service providers competing with regional providers for market share. In addition, large equipment vendors are transforming their businesses beyond being manufacturing producers to delivering value-added network services. In doing so, they provide the network backbone to enterprise organizations as well as a growing variety of network services, including network design and planning, and even network support operations.

    July, 2022

  • Landscape CE ISS report 14 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 11: Healthcare Services Sector Benchmarks

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 11: Healthcare Services Sector Benchmarks

    Chapter 11 provides benchmarks for healthcare services companies. The 50 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about $50 million to $50 billion in annual revenue.

    July, 2022

  • Landscape Covers 33 scaled - IT Spending and Staffing Benchmarks 2022/2023: Chapter 30: Government Agency Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2022/2023: Chapter 30: Government Agency Subsector Benchmarks

    Chapter 30 provides benchmarks for federal, state, and regional government agencies. The category includes public health agencies, courts and law enforcement agencies, organizations that provide IT services to government agencies, social service agencies, state parks, and other federal, state, and regional government units. The 23 respondents in the sample have operating budgets that range in size from about $62 million to about $40 billion.

    July, 2022