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From Optimization to Automation: Achieving Greater Business Value in the Cloud
IT has undergone a fundamental and permanent change over the past two years. While enterprises had already embarked on their digital journey, the rapid shift to remote working during the pandemic, and the need for digital channels for customer engagement further propelled the demand for cloud services. For many IT organizations today, any new financial investment is prioritized toward cloud spending. The two main uses of these funds are: investing in cloud infrastructure to leverage advanced technologies like artificial intelligence (AI), machine learning (ML), and the Internet of Things (IoT); and migrating legacy workloads to cloud native or (creating) modernized workloads to enhance digital engagement with customers, accommodate a remote workforce and bring agility into their operations.