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ITIL Foundations Training: Can One Person Make a Difference?
IS organizations are increasingly looking to ITIL as a framework for continuous improvement. However, in their zeal to implement ITIL, some organizations may be expecting too much too soon from the individuals that they choose to lead the effort.
September, 2005
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Simplify to Reduce Costs
With the New Year upon us, many individuals are committing to personal resolutions to improve their life. Simplifying your IT environment can also achieve significant results, such as: reducing overall costs; improving the manageability and reliability of the environment; improving service levels and customer satisfaction; improving IT attitudes and reducing frustration; and allowing IT to focus on the areas critical to the business. What are ways to simplify your IT environment and achieve these benefits? Click here to purchase.
January, 2005
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Target Information Technology Toward High Returns
Successful IT managers have come to the realization that their systems must directly support the economic goals and business processes of their organizations. The only effective means to achieve this goal is to fully integrate IT strategies into those of the corporation. The measure of success of an IS department is the impact that information has on profits, which can only be assessed by quantifying the returns from investments in IT. Click here to purchase. - $195 (USD)
March, 2004
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Effective Change Management Can Cut Costs and Improve Productivity
Change is inherent in information systems. The high-level of technology that forms the basis for these systems is continually evolving, because new developments offer better cost-performance and improve competitive stature. Regardless of whether you are involved in a rapid development project, upgrading systems, or operating an established data center, change will affect your organization. Click here to purchase.
March, 2004
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