Whichever industry you operate in, it is crucial to connect with people differently—to successfully compete, retain existing customers and attract new ones. Businesses need to start investing in the new digital prerequisites and building the channels and platforms to support customer engagement seamlessly across the physical, virtual and augmented worlds. Companies that are successful can realize, based on my predictions, up to three times the value of a product or service and will be drawn closer to their customers.

The pace at which digital transformation is impacting enterprise has positioned CIO's in a more strategic role while driving leadership and innovation.

Intelligent Automation (IA) Tools have become a key enabler for enterprises to traverse digital transformation journey, expanding automation scope beyond IT and enterprise-centric to industry-specific automation.

As our gift to you, we have rounded up the top insights to help to pique curiosity and spark ingenuity, as we head into 2020.

Enterprises are challenged by the development and execution of a successful Digital Transformation Strategy and Roadmap. Some even question the need for it; but by building a Digital Foundation, organizations can minimize the confusion around digital transformation and help set the journey on the right path.

Software Defined-Wide Area Network (SD-WAN) has become a key enabler for enterprise network optimization and flexible transformation. SD-WAN offers a compelling case for globally dispersed enterprises with growing network complexities, providing the ability to offer improved customer experience.

Avasant's comprehensive analysis of the SD-WAN landscape has revealed six clear areas of challenge for implementation of SD-WAN.