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The Gulf Cooperation Council (GCC) Region Digital Services 2024 RadarView™ can help enterprises based in the GCC to craft a robust strategy based on regional outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 91-page report also highlights top market trends in the GCC region and Avasant’s viewpoint on them.
The traditional IT position dedicated exclusively to quality assurance and testing (QA) is most likely a dying breed. With waterfall software development being replaced by iterative approaches such as agile, QA is getting rolled into other job positions. This Research Byte examines the reasons for the trend and provides a summary of our full report on IT Quality Assurance and Testing Staffing Ratios.
IT quality assurance and testing has always been a vital role in IT organizations. However, the role of quality assurance as a discrete job position has changed significantly. In 2023, the percentage of quality assurance and testing staff as a percentage of the total IT staff dropped to 3.6% from 4.2% in 2022.
The desktop support function has gone through significant disruption in recent years. Digital workplace technologies and the need to secure employee-owned equipment have put a strain on this function. At the same time, automation and other influences have made desktop support more efficient, and staff less necessary. This Research Byte explores some reasons for this trend.
The desktop support function has gone through significant disruption in recent years. The COVID-19 lockdowns and the sudden shift to remote work, combined with the recent return to the office has seismically shifted the location and value of the desktop. Digital workplace technologies and the need to secure employee-owned equipment has put a strain on this function. At the same time, however, automation and other influences have made desktop support more efficient. It is always hard to right-size any IT staff function, but desktop support may be harder than normal at this time.
The finance and accounting (F&A) function has witnessed significant traction and has undergone several paradigm shifts over the last few years. This results from various factors, such as the rise of disruptive technologies like generative AI, worldwide pressure of declining GDP growth, high inflation, increasing risk of cybersecurity attacks, and issues with financial data privacy. This led to an over 13% growth in F&A outsourcing from July 2022 to July 2023 and an over 7% growth in active clients during the same period. To address these enterprise challenges and changing outsourcing dynamics, service providers are introducing technology-enabled solutions, especially generative AI-enabled solutions and sustainability-focused offerings, and expanding to newer service areas.
The F&A Business Process Transformation 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any F&A outsourcing project. The report also highlights key challenges enterprises face today while outsourcing F&A processes.
The F&A Business Process Transformation 2023–2024 RadarView™ assists organizations in identifying strategic partners for F&A outsourcing services by offering detailed capability and experience analyses of service providers in this space. It provides a 360-degree view of the service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right F&A outsourcing partner. The 67-page report highlights top supply-side trends in the F&A outsourcing space and Avasant’s viewpoint on them.
DevOps has been a way of life for big tech and software companies. But now, it is gaining notable traction among corporate IT organizations. Organizations need to adapt to the rapidly changing landscape of software development and IT operations. Once believed to only be useful for large development teams, DevOps can provide increased speed and efficiency, flexibility, adaptability, security integration, and customer satisfaction for enterprises of all sizes. This Research Byte provides a summary of our full report on DevOps Best Practices.
Development operations (DevOps) is an organizational model that promotes collaboration between software developers and IT operations. The model allows for frequent deployment of systemic changes and includes a use for automation. DevOps is a natural extension of agile development into the deployment and operational phases of the systems life cycle. Just as agile development builds software in small, iterative build cycles, DevOps applies enhancements as small incremental changes committed daily, hourly, or even moment-by-moment into the production system.
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