Latest Reports

• IT Spending and Staffing Benchmarks 2024/2025: Chapter 40: IT Services and Consulting

  Chapter 40 provides IT spending and staffing statistics for the IT services and consulting sector. This category includes systems integrators, IT solution providers, business process outsourcing firms, managed services companies, IT consultants, and other providers of IT services and solutions. There are 17 organizations in the sample, ranging in size from around $50 million to over $100 billion in annual revenue.

  September, 2024

• IT Spending and Staffing Benchmarks 2024/2025: Chapter 18: Education

  Chapter 18 provides benchmarks for the education sector. This sector includes public and private colleges and universities, business and medical schools, for-profit educational institutions, school districts, and foundations. The 19 respondents in the sample have annual revenues ranging in size from a minimum of about $50 million to around $8 billion.

  September, 2024

• IT Spending and Staffing Benchmarks 2024/2025: Chapter 39: Software and Technology

  Chapter 39 provides IT spending and staffing statistics for the software and technology subsector. This category includes software companies, SaaS providers, and technology solutions companies. There are 22 organizations in the sample, ranging in size from around $50 million to over $100 billion in annual revenue.

  September, 2024

• IT Spending and Staffing Benchmarks 2024/2025: Chapter 38: Technical Services

  Chapter 38 provides benchmarks for technical services organizations. The 29 respondents in the sample range in size from a minimum of about $50 million to about $50 billion in annual revenue. This subsector includes firms that provide technical services, such as engineering, architectural, scientific, research, and other services.

  September, 2024

• IT Spending and Staffing Benchmarks 2024/2025: Chapter 37: Professional Services

  Chapter 37 provides benchmarks for professional services organizations. The 35 respondents in the sample range in size from a minimum of about $50 million to about $20 billion in annual revenue. This subsector includes firms that provide professional services, including legal, accounting, financial advice, consulting, marketing, and other services.

  September, 2024

• IT Spending and Staffing Benchmarks 2024/2025: Chapter 36: Healthcare Clinics and Doctors’ Offices

  Chapter 36 provides benchmarks for healthcare clinics and doctors’ offices. The 22 respondents in this subsector range in size from $50 million to around $100 billion in annual revenue. This category includes health clinics, urgent care, optometry chains, and even large retailers who have begun some basic healthcare operations.

  September, 2024

• IT Spending and Staffing Benchmarks 2024/2025: Chapter 35: Hospitals

  Chapter 35 provides benchmarks for hospitals. The 29 respondents in this subsector range in size from $50 million to around $15 billion in annual revenue. This category includes community hospitals, university hospitals, nonprofit hospitals, health clinics, healthcare systems, and regional healthcare providers.

  September, 2024

• IT Spending and Staffing Benchmarks 2024/2025: Chapter 34: Utilities

  Chapter 34 provides benchmarks for utilities. The 38 respondents in this subsector range in size from $85 million to $100 billion in annual revenue. This category includes gas and electric utilities, power transmission distributors, water and power utilities, and telecommunications service providers.

  September, 2024

• IT Spending and Staffing Benchmarks 2024/2025: Chapter 33: Oil and Gas

  Chapter 33 provides benchmarks for oil and gas producers and midstream distributors across all organization sizes. The 15 respondents in this sector include integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about $50 million to more than $100 billion in annual revenue.

  September, 2024

• Driving Employee Experience and Productivity by Leveraging AI and Analytics

  Enterprises are increasingly adopting emerging technologies like AI and analytics to enhance employee experience, boost productivity, and improve collaboration between remote and in-office workers. They are leveraging generative AI to deploy chatbots for quicker ticket resolution, multilingual support, personalized messaging, faster data retrieval, and rapid detection of security threats. Organizations prefer partnering with service providers that offer proprietary tools and platforms for service desks, virtualization services, unified communication collaboration, and employee experience to accelerate deployment and streamline operations.

  September, 2024

• Avasant Digital Workplace Services 2024 RadarView™

  The Digital Workplace Services 2024 RadarView™ assists organizations in identifying strategic partners for workplace transformation by featuring detailed capabilities and analyses of leading service providers. It provides a 360-degree view of key digital workplace services providers across practice maturity, partner ecosystem, and investments and innovation. The 76-page report highlights top supply-side trends in the digital workplace services space and Avasant’s viewpoint on them.

  September, 2024

• IT Spending and Staffing Benchmarks 2024/2025: Chapter 17: Nonprofits and Charitable Organizations

  Chapter 17 provides benchmarks for nonprofits and charitable organizations. This sector includes local and national charity organizations, conservation groups, youth development organizations, organizing bodies, and other nonprofit organizations. We do not include organizations where the nonprofit status only reflects the entity type. Nonprofit hospitals are an example. They operate from an IT perspective in a way that is not significantly different from for-profit hospitals. The 21 respondents in the sample range in size from a minimum of about $50 million to over $300 million in annual revenue.

  September, 2024