Latest Reports

• Higher Education Digital Services: Leveraging Digital Transformation to Facilitate Online and Lifelong Learning

  To adapt to evolving customer demands, higher education institutes are gravitating toward digital technologies to provide personalized and immersive experiences to students and provide a blended learning experience. Higher education institutes are leveraging AI, analytics, cloud, and AR/VR to provide customized content and support to students. Institutes are also putting emphasis on lifelong learning and continuing education to enable employees to upskill and reskill throughout their professional journeys. Both demand- and supply-side trends are covered in Avasant’s Higher Education Digital Services 2023–2024 Market Insights™ and Higher Education and Entertainment Digital Services 2023–2024 RadarView™, respectively.

  July, 2023

• HR/HCM Adoption Trends and Customer Experience 2023

  In the past, human resources (HR) departments were typically seen as cost centers, but there is a growing appreciation for the strategic value that HR can bring to an organization. By embracing HR’s strategic role, organizations may realize the full potential of the function as a value-add that propels business success.

  July, 2023

• Optimizing HR Processes: HCM Systems Close the Talent Gap

  Executives are becoming more aware of the vital role that human capital management (HCM) systems play in the success of their organizations. Comprehensive, cloud-based HCM systems enable business leaders to manage all facets of their HR processes, from hiring and onboarding through performance reviews and remuneration. This Research Byte summarizes the full report, HR/HCM Adoption Trends and Customer Experience.

  July, 2023

• Integration Platform as a Service 2022 RadarView™ Scan

  Avasant’s Integration Platform as a Service RadarView Scan helps enterprises in evaluating key vendors supporting enterprise adoption of integration platforms. It compares the capabilities of these vendors by conducting an in-depth analysis of the solutions developed, enterprise use cases addressed, and developments made. The 17-page report also highlights key business challenges and how iPaaS vendors mitigate these challenges with their offerings.

  July, 2023

• Business Continuity Fears Favor Growth in Data Center Outsourcing

  As IT organizations try to “get out of the data center business,” companies are turning to service providers to make up the difference. However, the amount of the data center workload that companies are outsourcing has been volatile, with rather large swings over the past few years. Why is this so? The COVID-19 pandemic led to an inflection in data center outsourcing. However, those swings should lessen over the next couple of years with the growth of infrastructure as a service (IaaS) and the cloud. In 2023, it is likely that areas where businesses increased their outsourcing in the last three years will return to pre-pandemic levels. This Research Byte discusses the changes in data center outsourcing over the last five years.

  July, 2023

• Data Center Operations Outsourcing Trends and Customer Experience 2023

  As data centers become larger, more automated, virtualized, and complex, service providers can leverage expertise and economies of scale to provide attractive alternatives to on-premises data centers. On the other hand, turning over data center operations to a service provider or moving applications to a hosting site can entail risk. Making the choice to outsource data center operations can reduce the infrastructure budget, but when managed incorrectly the outcome can be adverse.

  July, 2023

• Heads Up: Addressing the Specific Device Management Needs of XR Headsets

  Many Fortune 500 companies increasingly rely on AR, VR, and XR (augmented, virtual, and extended reality) devices to train employees, collaborate, perform maintenance, visualize data, run product demos, and more. But traditional mobile device management (MDM) or unified endpoint management (UEM) platforms are not necessarily good for managing AR/VR/XR devices. These headsets have specific management and security needs, and once an enterprise scales its AR/VR/XR program, it needs a platform tailored specifically to these types of devices. Innovative companies like ArborXR have stepped up to fill this need.

  July, 2023

• Rain or Shine, IT Budgets Refuse Decline

  The IT spending outlook for 2023 can best be described with the old British slogan, “keep calm and carry on.” For at least a year, enterprises have been expecting the recessionary shoe to drop as central banks raised interest rates to fight inflation. War in Ukraine and increasingly brittle supply chains have not helped. By now, we would have expected more companies to be cautiously preserving cash, preparing for a recession. And yet, for the most part, businesses are not cutting IT budgets. This research byte is a brief description of some of the findings in our IT Spending and Staffing Benchmarks 2023/2024 study.

  July, 2023

• IT Spending and Staffing Benchmarks 2023/2024: Chapter 38: Higher Education Subsector Benchmarks

  Chapter 38 provides benchmarks for higher-education institutions. The sector includes public and private colleges and universities, research universities, business and medical schools, and for-profit institutions. The 20 respondents in the sample have annual revenues ranging in size from about $50 million to about $8 billion.

  July, 2023

• IT Spending and Staffing Benchmarks 2023/2024: Chapter 37: Logistics Subsector Benchmarks

  Chapter 37 provides benchmarks for logistics providers. The 19 respondents in this sample range in size from $52 million to about $50 billion. The sector is comprised of logistics companies that transport goods, including refined petroleum distributors, national moving or courier companies, freight transportation companies, supply chain logistics providers, and other logistics companies.

  July, 2023

• IT Spending and Staffing Benchmarks 2023/2024: Chapter 36: Government Agencies Subsector Benchmarks

  Chapter 36 provides benchmarks for federal, state, and regional government agencies. The category includes public health agencies, courts and law enforcement agencies, organizations that provide IT services to government agencies, social service agencies, state parks, and other federal, state, and regional government units. The 21 respondents in the sample have operating budgets that range in size from about $62 million to about $40 billion.

  July, 2023

• IT Spending and Staffing Benchmarks 2023/2024: Chapter 35: City and County Government Subsector Benchmarks

  Chapter 35 provides benchmarks for city and county governments. This chapter is concerned with the IT workings of city or county governments and not individual agencies within larger governments (which can be found in Chapter 36). The 19 respondents in this subsector have annual operating budgets ranging from $50 million to $1.2 billion.

  July, 2023