Latest Reports

• IT Leaders Value IT Security Training, Yet Many Organizations Are Inconsistent

  IT security training is a business best practice that involves training all IT and user personnel in a company’s security policies and procedures. This increases awareness and ensures compliance, making it a highly advisable practice for every company. However, our report shows that too many adopters are only conducting security training in an inconsistent manner, which can have dire consequences. This Research Byte provides a summary of our full report on IT security training best practices.

• IT Security Training Best Practices 2024

  IT security training is a business best practice that involves training all IT and user personnel in a company’s security policies and procedures to increase awareness and ensure compliance. It is a highly advisable practice for every organization regardless of size or sector. Having well-defined IT security policies is all well and good and to be expected, but having them in place is of little value if IT personnel and users violate them or fail to be diligent in their application.

• Disaster Recovery Planning Best Practices 2024

  In 2021, a ransomware attack on Colonial Pipeline, a major fuel supplier in the US, forced the company to shut down operations for several days. This resulted in gasoline shortages and price hikes on the East Coast. Several airline companies in Britain experienced major IT failures in 2023, which resulted in thousands of canceled flights and an estimated $128 million in lost revenue. As these and numerous other examples show, the business impact of a disaster affecting the IT function can be enormous. The ability to recover information systems and data quickly and effectively after a disaster, cyberattack, or system failure should be an organizational priority. However, not many companies are consistently planning for disaster recovery.

  April, 2024

• Encryption Best Practices 2024

  Encryption best practices protect sensitive or confidential information, both in storage and in transit. Data encryption software and algorithms translate data into another form or code so that only those with access to a secret key—a decryption key—can read it. Banking details, health records, financial information, or other sensitive personal information must be encrypted so it cannot be intercepted, accessed, or read.

  March, 2024

• Organizational Change Management Best Practices 2024

  The pace of change in many companies is increasing as new technologies allow businesses to serve customers faster, better, and cost-effectively. In most industries, therefore, new systems are essential to compete in today’s global economy. Still, some companies fall behind in formal and consistent practice of change management best practices. These best practices can help them leverage these new systems more effectively. IT leaders are not as resistant to change as they once were, but inadequate training and support, unrealistic expectations, or a lack of governance and strategic leadership might hinder them.

  March, 2024

• Bring Your Own Device Best Practices 2024

  When iOS and Android smartphones were widely available in the late 2000s, bringing your own device for work-related tasks became popular. Employees generally favored their devices over those issued by the company, because it was simpler not to carry two devices. This trend drove companies to develop rules and regulations to control the practice.

  March, 2024

• Business Continuity Planning Best Practices 2024

  In today’s business landscape, virtually every organization relies heavily on information technology. Therefore, restoring information systems in the event of a disaster is an essential element of risk management, not just IT. At the same time, having IT systems recovered without restoring business operations is of little value. As such, a thorough business continuity plan goes beyond IT recovery, ensuring the overall survival of the business amid disruptions and re-establishing key business functions. Effective continuity planning should also address the potential loss of key individuals, disruption of customer or supplier operations, and failure of logistics providers.

  March, 2024

• Monitoring Software Licenses Best Practices 2024

  The art of monitoring software licenses is crucial in today’s software-driven world. Enterprises that depend on software must engage in effective license management for cost optimization, compliance assurance, and gaining a competitive edge. It is no longer just a box that needs to be checked.

  March, 2024

• ITIL Best Practices 2024

  The Information Technology Infrastructure Library (ITIL) is a framework of best practices and processes designed to assist businesses in supporting, delivering, and improving their IT services. The primary goal of ITIL is to ensure that IT services align with business objectives and customer needs. Frequently adopted ITIL processes include incident management, change management, and problem management.

  March, 2024

• Website Accessibility Best Practices 2024

  Website accessibility means building and maintaining websites that anyone can use comfortably and effectively.

  February, 2024

• Agile Development Best Practices 2024

  SaaS and packaged solutions are incredibly valuable. They help save time and resources in developing and maintaining applications for common back-office processes such as payroll, accounting, ERP, and CRM.

  February, 2024

• DevOps Best Practices 2024

  Development operations (DevOps) is an organizational model that promotes collaboration between software developers and IT operations. The model allows for frequent deployment of systemic changes and includes a use for automation. DevOps is a natural extension of agile development into the deployment and operational phases of the systems life cycle. Just as agile development builds software in small, iterative build cycles, DevOps applies enhancements as small incremental changes committed daily, hourly, or even moment-by-moment into the production system.

  February, 2024