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  • Cover Page - Service Provider ESG Maturity Index 2022–2023: Drive Sustainable Sourcing by Engaging with Progressive Partners

    Service Provider ESG Maturity Index 2022–2023: Drive Sustainable Sourcing by Engaging with Progressive Partners

    Avasant’s Service Provider ESG Maturity Index 2022–2023 benchmarks service providers based on their ESG disclosures. Enterprises are looking more closely at the goals and impact of their providers and partners. The report aims to help enterprises make better procurement decisions in order to meet their own ESG goals. The inaugural edition features 17 service providers and classifies them based on our ESG performance benchmarking index that factors more than 50 data points across four parameters: environmental, social, governance, and ESG disclosure compliance and the UN Sustainable Development Goals (SDGs) coverage.

    November, 2022

  • Cover for Apps - IT and Apps Managed Services Market Trends: Quarterly Report for Q2 2022

    IT and Apps Managed Services Market Trends: Quarterly Report for Q2 2022

    In this quarterly report (calendar quarter 2, 2022), Avasant provides key information on IT services solution and pricing trends. The report covers market (buyer) perspective, macro trends from the service provider community, and finally, the pricing, solution, and staffing trends in the space. The report examines trends across services including infrastructure and cloud services, application services, and digital services. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, and data collection, as well as the AvaMark Price Benchmarking database.

    August, 2022

  • Product Image NASSCOm report - Engineering and Manufacturing Transformation: Cloudification Approaches Critical Mass

    Engineering and Manufacturing Transformation: Cloudification Approaches Critical Mass

    The traditional reluctance to adopt the cloud for engineering and manufacturing functions is fading, driven by the need for remote collaboration. As the cloud-native application ecosystem for engineering and manufacturing matures, enterprises are turning to the cloud for higher bandwidth and computing requirements. The pandemic acted as a key enabler in driving faster adoption of the cloud, leading to continued growth in the global cloud market for engineering and manufacturing operations. In this context, NASSCOM and Avasant release the report Engineering and Manufacturing Transformation: Cloudification Approaches Critical Mass to help enterprises understand key trends shaping this space.

    November, 2022

  • From optimization - From Optimization to Automation: Achieving Greater Business Value in the Cloud

    From Optimization to Automation: Achieving Greater Business Value in the Cloud

    IT has undergone a fundamental and permanent change over the past two years. While enterprises had already embarked on their digital journey, the rapid shift to remote working during the pandemic, and the need for digital channels for customer engagement further propelled the demand for cloud services. For many IT organizations today, any new financial investment is prioritized toward cloud spending. The two main uses of these funds are: investing in cloud infrastructure to leverage advanced technologies like artificial intelligence (AI), machine learning (ML), and the Internet of Things (IoT); and migrating legacy workloads to cloud native or (creating) modernized workloads to enhance digital engagement with customers, accommodate a remote workforce and bring agility into their operations.

    September, 2022

  • ESG Product Image - Integrating ESG with IT Strategy

    Integrating ESG with IT Strategy

    Increasing concerns about the effects of climate change and socio-economic disparities have made environmental, social, and governance (ESG) compliance a front-burner issue for organizations around the globe. This white paper explains why a multifaceted approach to integrating ESG initiatives within an IT strategy will facilitate balanced growth, mitigate risk, and help achieve sustainability goals.

    August, 2022

  • NASSCOM Report Featured Image - Digital Enterprise Maturity 3.0: Boosting Business Resilience through Technology

    Digital Enterprise Maturity 3.0: Boosting Business Resilience through Technology

    The pandemic disrupted the technology adoption curve, as most enterprises had to skip the trial or pilot phase to get ahead. As companies graduate in their digital journey, their focus shifts from tangible benefits, such as revenue growth and employee productivity, to intangible aspects, for example, sustainable business practices and employee wellness. The Digital Enterprise Maturity 3.0: Boosting Business Resilience through Technology report allows businesses to benchmark their digital strategy and ongoing initiatives against their peers using NASSCOM and Avasant’s digital maturity framework, which identifies performance gaps and prospects that lie ahead.

    July, 2022

  • NASSCOM Report Cover Page 2022 002 - The Quantum Revolution in India: Betting Big on Quantum Supremacy

    The Quantum Revolution in India: Betting Big on Quantum Supremacy

    In the last decade, quantum technologies have transitioned from science fiction to real-world enterprise trials. Quantum computing has evolved, providing real-time analytics, faster decision-making, better forecasting, quicker prototyping, and new products creation. India aims to address issues concerning national priorities using quantum technologies. The government has planned an over USD 1B outlay to build a quantum-enabled infrastructure. The infrastructure will focus on converting theoretical aspects of quantum into commercial prospects.

    February, 2022

  • NASSCOMJune2021 - Reimagining Indian Enterprises’ Tech Landscape in a Digital-First World: A New Order Out of Chaos

    Reimagining Indian Enterprises’ Tech Landscape in a Digital-First World: A New Order Out of Chaos

    In In the new normal, organizations worldwide are seeking technology to build a digital enterprise, redefine business models, and reimagine workplaces, processes, operations, and supply chains. Our report showcases how Indian enterprises are performing in comparison with global peers in areas such as prioritization and acceleration of digital initiatives, digitization of customer and employee interface, adoption of a hybrid work environment, and readiness for a collaborative human-machine digital workforce. The report also addresses how Indian enterprises are pivoting to new business and delivery models to innovate and generate new revenue streams.

    June, 2021

  • Avasant NASSCOM Digital Enterprise Feb2021 - Avasant NASSCOM Digital Enterprise Report - A New Order Out of Chaos

    Avasant NASSCOM Digital Enterprise Report – A New Order Out of Chaos

    Avasant and NASSCOM have come together to analyze the enterprise perspective on the disruptions caused by the pandemic and what it takes to build a resilient organization. We conducted a detailed survey of about 280 enterprises across industries to understand the enterprise outlook regarding their operational continuity, digital investments, financial health, and workforce strategy. The report also offers a perspective on the potential opportunities for service providers with respect to current and future digital requirements.

    February, 2021

  • BPT Horizons Primary Image - Business Process Transformation Horizons

    Business Process Transformation Horizons

    The report identifies key trends shaping business process management and outsourcing. It helps enterprises identify how peers are transforming their operations, how outsourcing engagements are evolving, and provides Avasant’s view. This report also highlights areas where service providers are focused on developing capabilities to meet the evolving needs of enterprises to help them be future-ready.

    March, 2021

  • Fig1WuhanCronaRB - Business Continuity under a Pandemic Scenario

    Business Continuity under a Pandemic Scenario

    Pandemics are fundamentally different from the disasters commonly envisioned in disaster recovery and business continuity plans. The most recent threat of the Wuhan coronavirus highlights the fact that most organizations are not prepared for a pandemic scenario. This updated report outlines the specific ways in which pandemics are different from other types of disasters. It suggests three planning scenarios, and it outlines specific actions that IT risk managers should consider to prepare for them. If adequately prepared, the IT group will be able to continue to support critical business functions, and it can provide solutions to help the organization get through a pandemic.

    February, 2020

  • Africa - African Market Trends in Technology Services

    African Market Trends in Technology Services

    Few studies examine information technology and business process management in Africa. This report, based on research and interviews, analyses the tech sectors of 11 African countries and examines enabling factors such as information and communication technology infrastructure, government incentives and the regulatory environment. One key finding is that trade and retail, financial services, healthcare and agriculture offer the most opportunities for tech firms. This publication shares insights that will guide companies interested in offering information technology and business process outsourcing services in Africa. The report is also valuable for stakeholders, including tech hubs and start-ups, investors and government organizations.

    November, 2020

  • envisioningthefutureofeducation - Envisioning The Future Of Education

    Envisioning The Future Of Education

    The education sector, across both higher education and schools in the US and UK, is in the midst of long-term change that has accelerated with the pandemic in 2020. Technology adoption will be fundamental to the ongoing and impending transformation in the industry. This report identifies the key trends in education and highlights the role of technology in enabling a new future. This report is based on inputs from nearly 90 academic and technology leaders from universities and schools across the US and UK.

    August, 2020

  • Defining the Digital Enterprise 2 - Defining the Digital Enterprise - A NASSCOM Avasant Joint Report

    Defining the Digital Enterprise – A NASSCOM Avasant Joint Report

    Digitalization has become pervasive and critical to remain competitive in the industry. The enterprises, thus, no longer have the option of delaying their transformation initiatives. They need to embrace this as an opportunity to transform their business models, develop new revenue streams, go beyond customer expectations, and optimize operations. However, there are different lenses for them to imagine their end-state digital enterprise. NASSCOM and Avasant have partnered to conduct an in-depth research to help the broader ecosystem about the current state of digital initiatives and approaches taken by progressive enterprises.

    March, 2020

  • Covidgraph - COVID-19 Impact on IT Organizations and Service Provider Relationships - April 2020

    COVID-19 Impact on IT Organizations and Service Provider Relationships – April 2020

    As the COVID-19 pandemic continues, IT leaders are asking what actions they should take and what a recovery will look like. The recovery will include reorganization of IT service delivery, invocation of force majeure, and renegotiation of support agreements with third parties. This presentation lays out the expected life-cycle stages for the current pandemic and its impact on IT services short-term and long-term. We also outline specific contractual and legal considerations that IT leaders should understand in renegotiating relationships with service providers.

    April, 2020