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  • Technology Trends - Software as a Service Shows Attractive Payback

    Software as a Service Shows Attractive Payback

    Software as a service (SaaS), sometimes referred to as "software on-demand," is becoming an increasingly popular way to implement business applications. This article provides a brief overview of software as a service and analyzes the adoption rate and ROI/TCO of this technology. According to the experiences of organizations that have deployed software as a service, this approach has strongly positive economic characteristics. (6 pp., 4 figs.)[Executive Summary]

    July, 2006

  • Technology Trends - Software On-Demand: Lowering the TCO of Business Systems

    Software On-Demand: Lowering the TCO of Business Systems

    Software on-demand vendors, such as Salesforce.com, Netsuite, and Employease, deliver software applications as a service instead of selling them on a license basis. This report summarizes the history and basic concepts of software on-demand and analyzes its potential to radically reduce the total cost of ownership for software buyers and the operational costs of software vendors. It also outlines the challenges that software on-demand faces in gaining widespread adoption.

    May, 2005

  • Research Bytes - On Demand Computing: The Rebirth of Service Bureaus

    On Demand Computing: The Rebirth of Service Bureaus

    This article describes the concept, history, and appeal of on-demand computing, which is really the return to a very old concept in business computing: service bureaus.

    February, 2005

  • IT Best Practices - Make Application Service Provider Partnerships Pay Off (Dec 2001)

    Make Application Service Provider Partnerships Pay Off (Dec 2001)

    Many organizations are enjoying the benefits of renting their software from application service providers (ASP) rather than acquiring, installing, and maintaining the programs in-house. This article projects growth in the ASP market from 2001 through 2005 and identifies reasons for choosing an ASP approach.

    September, 2002

  • IT Best Practices - Rentable Applications Give Little Businesses Big Tools

    Rentable Applications Give Little Businesses Big Tools

    Expect to hear more about rentable applications that can be downloaded through your Internet Service Provider (ISP). The first of these types of applications, other than email and ISPs, made their debut to the public in the latter half of 1998.

    August, 2002

  • Outsourcing - Executive Summary

    Executive Summary

    Application service providers (ASP) offer IT managers a novel means for outsourcing services and facilities. This handbook provides managers with the facts they need to make informed decisions along with an insider’s viewpoint of the ASP industry. Here we present the Executive Summary.

    April, 2002

  • Outsourcing - Application Service Providers Can Provide Cost-Effective Outsourcing Solutions (Jul 2000)

    Application Service Providers Can Provide Cost-Effective Outsourcing Solutions (Jul 2000)

    The application service provider (ASP) market grows hotter every day as organizations find new ways to cut costs and increase returns on investment through creative outsourcing by means of these online services. The ASP model is based on the concept of letting someone else bring together the hardware, software, management, and staffing necessary to solve business problems. Increasingly, lenders and stockholders are looking askance at large in-house IT organizations, so creative managers are looking toward outsourcing as an alternative. And ASPs can often provide IT applications that are not suitable for traditional outsourcing.

    March, 2002