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IT Operations more Intelligent as Automation Increases
Enterprises are moving from reactive to proactive IT operations (ITOps) by leveraging intelligent automation to reduce unplanned IT downtime brought on by operational complexity. The need has never been higher for intelligent systems to prevent potential problems through AI-driven tasks such as automated remediation and preventative maintenance. In fact, about 60% of IT operations management contracts leverage some sort of artificial intelligence. These trends, and others, are covered in our Intelligent ITOps Services 2021–2022 RadarView™.
Intelligent ITOps Services 2021–2022 RadarView™
The Intelligent ITOps Services 2021–2022 RadarView™ assists organizations in identifying strategic partners for IT operations by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key intelligent ITOps service providers across practice maturity, partner ecosystem, and investments and innovation, thus supporting enterprises in identifying the right intelligent ITOps service partner. The 80-page report also highlights top market trends in the intelligent ITOps space and Avasant’s viewpoint.
Web Services and Service-Oriented Architecture (SOA)
Although just beginning to take shape, the vision for Web services is to provide interoperability between disparate systems so that isolated applications and data can be integrated into a single Information Systems framework. In a world of burgeoning e-commerce, Web applications and interoperability can make or break a business. What are the business drivers for deploying Web services, and how does it impact your existing IT infrastructure? What are the issues, pitfalls, and benefits of an SOA and Web services? Who are the early adopters? How can you prepare?